Vacancy expired!
Role : CRM Migration Program Manager SAN JOSE,CA (REMOTE) (Must Work On PST Time Zone) Long Term Contract What you'll do
- Manage the consolidation of the leagacy Magento and Marketo CRM Systems onto MS Dynamics.
- Apply expert Agile project management knowledge, skills, tools and techniques to project deliverables, processes, and systems to meet or exceed stakeholder needs and expectations.
- Interface with the product owner and BSAs on a proactive basis to manage the product backlog and get stories ready for sprint
- Conduct all Scrum related ceremonies, including sprint planning, daily standup meetings, product demos, and sprint retrospectives.
- Facilitate day-to-day scrum team activities, remove roadblocks, and support team members.
- Remove obstacles and manage risks to enable team efficiency and effectiveness
- Coordinate Release Management Activities with the RMO team
- Maintain relevant metrics that help the team see how they are doing, and leverage metrics to continuously improve the team's efficiency and performance
- Minimum of 5 years of Scrum Master experience in software, SaaS and/or related industry
- Experience managing Customer Experience projects in an environment that leverages web, phone, and messaging/chat platforms on the back end
- Experience influencing scrum teams and driving them via their agile development cycle to deliver on schedule and to expectations
- Ability to align efforts of disparate groups, including remote/geographically dispersed team members, to achieve a common goal
- Proven ability to provide structure and necessary process without compromising speed of delivery
- Self-motivated and not afraid to tackle unknowns.
- Demonstrate a strong bias towards action
- Strong interpersonal, analytical, problem-solving and conflict-resolution skills
- Excellent speaking, writing, and presentation skills, as well as the ability to persuade, inspire, and motivate others
- Proficiency with JIRA, SharePoint and MS Office suite
- Education
- Bachelors or equivalent a must
- Certification a plus: CSM
Vacancy expired!