Vacancy expired!
Software Guidance & Assistance, Inc., (SGA), is searching for an SAP TechnoFunctional(E-Commerce Subscriptions) for a contract assignment with one of our premier SaaS clients. Must be local to one of these offices: San Jose, CA or Lehi, UT. Onsite 50% of the time Multi-year contract Large Scale batch processes (millions per day) Client cannot sponsor Visas now or in the future, no c2c or 3rd parties As a member of the Enterprise Solutions Services Consumer Commerce team, this Business Solutions Analyst will collaborate with other BSAs, Solution Architects, Support teams and Senior Engineers to solve customer issues and ensure the integrity of our subscription billing processes. The successful candidate is required to have experience in experience in SAP Enterprise Resource Planning Central Component (SAP ECC) as well as technologies used as integration engines into SAP ECC. The core requirement is a desire to apply your experience and technical skills to the delivery of solutions to meet the demands of our Clients' high velocity subscriptions business. The focus of this technical/functional position will be supporting solutions which address the challenges presented in our Clients' Consumer Subscription order to cash business processes. Responsibilities :
- Collaborate across the functional and technical teams to analyze issues impacting Consumer subscription billing processes
- Work closely with other team members in an Agile environment to develop top quality solutions that address issues in the subscription billing processes
- Work with our L1 and L2 Support team to resolve new issues facing our subscription customers
- Perform deep data analysis of subscriptions data to search for discrepancies and confirm the quality and effectiveness of our solutions
- Work with engineers in the development and deployment of new code to address system issues
- Participate in Scrum meetings, Sprint planning, release planning, and Sprint retrospectives
- Demonstrate a strong customer focus by monitoring processes which impact the consumer subscription business and recommending areas of improvement
- Provide support in the resolution of customer impacting issues including problem analysis, testing, tracking and issue resolution
- Experience in Agile methodologies
- Deep functional knowledge of SAP ECC Sales & Distribution module
- An understanding of SAP ABAP code and utilities (e.g. debugging)
- Experience in analyzing data in SAP data dictionary tables related to Sales & Distribution module
- An understanding of distributed systems and micro-services architecture
- Understanding of RESTful APIs
- Bachelor or advanced degree in Computer Science, management information systems, or a closely related post-secondary program.
- An understanding of integration technologies such as Kafka and middleware tools would be beneficial
- Experience in the development of SPLUNK based queries and dashboards is considered an asset
- Experience in HANA SQL query development is considered an asset
Vacancy expired!