Job Details

ID #20063622
State California
City Sanjose
Job type Contract
Salary USD Depends on Experience Depends on Experience
Source Intelliswift Software Inc
Showed 2021-09-22
Date 2021-09-17
Deadline 2021-11-15
Category Et cetera
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Sr. Gainsight/Salesforce Developer

California, Sanjose, 95101 Sanjose USA

Vacancy expired!

The challengeAs a Gainsight/Salesforce Developer for the Customer Success team, you are visionary, customer focused, and outcome driven. This role is responsible for the overall Gainsight/Salesforce development and integration with other internal applications. The program leverages Gainsight/Salesforce features to enhance customer experience through automation, digital communications, and data collection. You will collaborate with internal teams to design and configure creative solutions to meet program objectives, solve complex challenges and drive successful outcomes.

What you’ll do
  • Build world class technological solutions, adhering to engineering development standards, and meeting the business expectations.
  • Configure and Develop business-critical solutions for customer success management platform that integrate with CRM applications like Microsoft Dynamics and Salesforce platform.
  • Build integrations between our front-end and back-end systems using HTTP, JSON and RESTful design principles, using SnapLogic, Layer 7, and gateway services etc.
  • Lead technical efforts, work closely with Technical Architects, Business Systems Analysts and Quality Engineering team members in a geographically distributed Agile-scrum team.
  • Estimate efforts for feature delivery at both the high-level & detailed level and take ownership of the deliverables.
  • Troubleshoot issues quickly as well as identify and address root causes, define the solution and get the resolutions deployed.
  • Participate in code reviews and share feedback and seek opportunities to improve quality.
  • Create and maintain technical scope documentation, work effort estimates, and development / deployment task breakdowns
  • Be forward looking regarding new features and other technology or tooling that bring new opportunities for efficiency, productivity and development gain across the entire support ecosystem.

What you need to succeed
  • Bachelor of Science preferably in Computer Science or Computer Engineering
  • Overall 7+ years of experience in software development or IT
  • Strong fundamentals in object-oriented languages and client-side technologies like HTML, CSS and JavaScript are required.
  • Experience in web services and systems integrations using HTTP, JSON etc
  • Experience in integrating multiple applications with Gainsight or Gainsight NXT platform is preferred.
  • Experience with development in CR applications like Salesforce or Dynamics is Preferred.
  • Experience in structural query languages such as SQL, HiveSQL is a plus.
  • Knowledge of the Scrum methodology and concepts.
  • Excellent interpersonal and collaborative skills
  • Excellent knowledge of development best practices
  • Intense curiosity and a sincere interest in learning new technologies, platforms and business processes
Intelliswift Software is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.

Vacancy expired!

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