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Business Solutions Architect - PaymentsPlease note, this position will be based in Denver, CO and relocation assistance will be availableBased at our Denver, CO Home Office, the Payment Solutions Architect acts as a subject matter expert for credit card payments in the development, configuration, support, and deployment of new initiatives and existing products/systems. The role will oversee the payment design and integration of new deployments, enhancements, upgrades, and updates for all Red Robin entities including Red Robin’s Franchise community. The Payment Solutions Architect must communicate specifications and requirements to all involved with the development of a product/system to ensure understanding of expectations as defined by payment industry specifications. This role is responsible for staying up to date on payment innovations with a strong knowledge of future payment technologies. Additionally, PCI expertise and working knowledge of credit card processing partnerships and strong subject matter expertise regarding payments and how systems/applications are affected is necessary.Essential Functions:
Set the product direction and be responsible for evaluating and incorporating emerging standards and new technologies as they pertain to payments.
Act as subject matter expert during the deployment of new and existing initiatives/systems. Includes enhancements, upgrades, updates, and patches if applicable included in the payment card process.
Identify and research changes in payment standards and emerging technologies.
Manage the technical relationship with credit card and gift card processing partners.
Manage payment issues, chargebacks, and adjustments with all active payment systems and applications including gift card platforms.
Identify inconsistencies and opportunities to improve the Digital Guest Journey through all ordering processes.
Work across IT teams, Accounting, and our Cash department to ensure the environment is fully utilizing available technology to enhance productivity and improve work processes.
Continuous education and market knowledge development to understand new trends within existing payment solutions as well as new initiatives as it relates to existing systems.
Qualifications:
6 – 8 years of experience working in or directly related to Payment Card Industry
Knowledge of Radiant product suite including Aloha is preferred
Associate’s degree in Computer Science or equivalent experience required
Advanced knowledge of PCI standards and their application
3 – 6 years of experience in providing support for business applications
Experience in ITIL a plus
The role requires both broad and deep technology knowledge and the ability to provide solutions to a customer’s technical business problem
Red Robin is an Equal Opportunity & E-Verify EmployerCompany: Red RobinReq Number: 19100513.R-006645Updated: Thu, 10 Oct 2019 00:00:00 +0000Location: San Mateo,CA
Vacancy expired!