Job Details

ID #19880550
State California
City Santaana
Job type Permanent
Salary USD TBD TBD
Source First American Title
Showed 2021-09-19
Date 2021-09-18
Deadline 2021-11-16
Category Et cetera
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Director Strategy & Planning - Transformation (BTS - Business Technology Solutions)

California, Santaana, 92701 Santaana USA

Vacancy expired!

Company Summary

Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for six consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

Job Summary

We are looking for an experienced Director of Strategy & Planning to take a lead role in driving First American's Digital Transformation initiative. This role will join Business Technology Solutions (corporate IT's) leadership team to shape and drive the development and execution of our organization's strategic initiatives. This is an exciting opportunity to join and lead the organization during the beginning of a pivotal key initiative to shape the future of our IT operating model and processes. This role will influence the strategic drivers, lead the execution of priority initiatives, facilitate and partner cross-functionally within the company to ensure business critical outcomes are achieved and measured.

As the Director of Strategy & Planning you will lead a team of senior product managers, strategists and program managers to develop and be responsible for maintaining and aligning initiatives to the 3-year strategic plan for Business Technology Solutions. You will be responsible for overseeing and leading the Transformation Management Office through program managing a large, multi-year IT transformation initiative focused on modernizing our technology, business processes and most importantly, our people-strategy.

Success in this role means:

  • You are a servant leader, leading by example; you would never ask a team member to do anything you wouldn't do yourself.
  • You are customer obsessed; driving customer loyalty through empathy and using customer feedback to establish department goals, while ensuring commitments are met
  • You focus on team development through recruitment, retention, and talent development strategies, hold employees accountable for results, and translate vision into action, lead change, and inspire people to get results
  • You can change the thinking of, or gain acceptance from others in sensitive situations, using influence and preventing damage to the relationship
  • You have proven and demonstrated thought leadership and innovation in the areas of technology strategy development, leading large cross-functional initiatives, operational excellence focused and passionate about continuous improvement
  • You enjoy and thrive working in a fast-paced, ambiguous environment while focused on ensuring your vision and approach is articulated and communicated clearly to those whom you are leading and influencing
  • Successful track record designing, developing and executing critical complex projects in more than one area of functional expertise.
  • Ability to establish and maintain effective working relationships at the senior management level across functional groups and business units
  • Deals with others in an honest manner, assures adherence to company policies, and addresses questionable business practices.
  • Provides others with reliable information, delivers informative and persuasive presentations. Uses good listening skills and negotiates effectively.

Responsibilities:

  • Lead and coordinate the development, formulation and communication of corporate technology strategies and objectives
  • Create and implement the strategy, roadmap, resourcing and business cases to drive and deliver one or more large transformation initiatives (BTS 2.0)
  • Partner with business leaders within BTS and across First American to design, evaluate and advance their technology strategies, ensuring alignment with corporate strategy
  • Support and drive the use of leading practices to execute complex initiatives spanning different large teams/ stakeholders and geographies (Agile, Product Mgmt, Design Thinking etc)
  • Observe market trends and evolutions, monitors the organization's needs and performances against targets and evaluates potential issues in order to implement action plans
  • Coordinate and partner with cross-functional leadership teams to drive alignment and dependencies between different priorities
  • Participates in leading overall information technology strategic planning to achieve business goals by prioritizing information technology initiatives and coordinating the evaluation, deployment, and management of current and future technology projects.
  • Provides leadership for planning, developing, and implementing information technology initiatives.
  • Provides operational and project direction to department managers and monitors performance against agreed upon objectives
  • Reviews and approves statement of work (SOWs), request for proposals (RFPs), licensing agreements and software renewals and has significant responsibility managing key vendors and working with procurement to support negotiations
  • Makes hiring and other employment decisions for senior level staff and managers; provides on-going performance feedback to team and input to hiring decisions in other departments

Management and Leadership Qualifications
  • Innovative thinker who remains flexible and maintains the ability to manage change among varied resources.
  • Strong facilitation and negotiation skills and the capability to lead to completion enterprise level initiatives.
  • Results-proven track record of exceeding goals and a bottom-line orientation; evidence of the ability to consistently make good decisions through a combination of analysis, experience and judgment
  • Demonstrated ability to balance the delivery of programs against the realities of a budget; and problem solving, project management and creative resourcefulness
  • Ability to think strategically, anticipate future consequences and trends, and incorporate them into the organizational plan
  • Ability to connect both on an individual level and in large groups; capacity to enforce accountability, cultivate entrepreneurship and learn the strengths and weaknesses of the team to put people in a position to succeed
  • Commitment to ethical, accountable, and transparent leadership
  • Highly developed presentation, facilitation, and communication skills (both verbal and written)
  • Politically savvy collaborator and consensus builder with a track record of bringing people together around a common cause
  • Demonstrated experience as a leader with the ability to attract, recruit, and develop talent

Typical Range of Experience
  • Typically have 12+ years of directly related experience.
  • 10+ years program management experience
  • 12+ years' experience managing large cross functional project teams
  • 5+ years demonstrated experience leading a direct team
  • Big 4 consulting experience a plus

License or Certification
  • PMP Certificate Preferred
  • CSM (Certified Scrum Master) Preferred

Degrees
  • Bachelor's degree or higher in a technical competency (e.g. computer science, information systems, or engineering)
  • Master of Business Administration or other advanced degree preferred

#techreferral

#dice

#LI-JD1

First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Vacancy expired!

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