Vacancy expired!
Our client, one of the leading national IT services companies is seeking an immediate need for a Systems Engineer to join their fun and dynamic team. In this role, you will ensure that the client’s customers' infrastructure environments are functioning as optimally as possible. This requires superior hands-on technical knowledge and support of network, server, desktop, security, cloud, and other infrastructure related issues for their managed services customers. Per client’s requirements, applicants must be fully vaccinated against COVID-19, or have a valid request for a medical or religious exemption. Although this position is remote, our client would like someone who lives in the Cleveland metro area for the rare instance that you will need to go onsite.
What You Will Do:- Diagnose and remedy network, hardware, software, server, and peripheral product issues to enhance efficiency, reliability and performance
- Install and configure new computers and perform routine computer maintenance as needed
- Perform upgrades, implementations, configurations, and design as well as other projects at customer sites
- Ability to work independently and travel to customer locations
- Willing to continuously learn new technologies and attend training courses
- Work with other Engineers on the team for mutual knowledge sharing
- Produce up-to-date records and guidebooks of clients’ networks as they grow
- Document customer tickets in system and account for billable time
- Must have strong customer interface and relationship building skills
- 3-5 years of experience in network administration
- 2-4 years of desktop administration
- 3-5 years of operating systems experience (Windows, Mac, Unix, and/or Linux)
- 3-5 years of Exchange/Active Directory
- At least one of the following industry certifications is preferred: MCTS/MCP Server 2008 or above, MCTS/MCP Exchange 2007 or above, CompTIA Server+, Cisco Certified Network Administrator (CCNA), VMware Certified, Apple Certified Technical Coordinator (ACTC)
- Proven network analysis and diagnostic skills, ability to implement quick and effective solutions to network problems, and escalate issues when necessary.
- Advanced knowledge of Microsoft Office applications.
- Proven ability to operate productively in a virtual office environment, delivering reliable follow-up and using off- site connectivity and wireless communications tools.
- Possess valid and clear drivers’ license
Vacancy expired!