Vacancy expired!
Join one of the leading gaming companies in the world as the Vice President, Customer Experience Solutions (CXS) Development, leading the delivery of a global CXS portfolio and developing a high-performance culture with an agility mindset in a demanding business industry. In this role you will develop product strategy, plan execution, and lead an organization that delivers apps, products and systems that enhance the end customer's experience aligned with the emerging "gaming anywhere" trend.
What You Will Do:- Create governing principles in partnership with the PMO and Product teams for effective program planning, execution, and tracking
- Partner closely with the architect group to maximize effective use of technology, frameworks, build vs. buy strategy and technical investment in alignment with business needs and development efficiencies
- Establish strategy around global talent for full time employees as well as third party/staff augmentation models
- Budget responsibility for full fiscal year across all product lines of development as well as forecasts and tracking throughout the year
- Oversee estimation and execution of project work plans. Direct revisions as appropriate to meet changing needs and requirements
- 15+ years of experience in the conceptualization, design, development and go-to-market implementation of scalable technology solutions that maximize engagement and enhance the customer experience
- 15+ years of people management experience
- 5+ years of experience leading global teams across different time zones (ex. India, Australia, US)
- 5+ years of P&L management
- Strong leadership skills in the areas of performance management, employee engagement and talent development
- Executive-level communication and presentation skills
- Bachelor’s degree in Computer Science, Engineering, or a related field
Vacancy expired!