Vacancy expired!
Company Summary
Join our team! As a global leader in providing title insurance, settlement services and risk solutions for real estate transactions, First American (NYSE: FAF) is an ideal place to build your career. We have been entrusted with helping our customers achieve and protect their dream of homeownership since 1889. We believe that our people are the key to the company's continued success, and we invest in diverse talents and backgrounds and empower our teams to achieve more than they could anywhere else. First American has created an award-winning culture and has been named to the Fortune 100 Best Companies to Work For list for the fifth consecutive year and to more than 50 regional Best Places to Work lists. For more information, please visit www.careers.firstam.comJob SummaryOur HRIS team is growing again! If you are a system admin expert in sales performance management applications such as Xactly, Varicent or a similar platform, we want to talk to you! In this role you will lead and participate in the design, implementation and ongoing maintenance of First American's variable pay application. You will be a member of the HRIS team, partnering closely with colleagues in compensation as well as divisional sales operations teams to roll-out new and/or maintain existing variable pay plans for the company. Essential Functions- Serve as subject matter expert on the variable pay application including design, configuration, security and administration
- Facilitate meetings to determine business needs, conduct feasibility study of requirements and develop viable solutions to meet the business' needs
- Conduct continuous research of new functionality and features that could be implemented to meet business requirements
- Provide application support such as incident triage, research application bugs, respond to customer escalations, scenario re-creation and document findings
- Prepare test scripts; execute, lead and support user testing through rollout of new system functionality
- Perform post-implementation evaluations in support of continuous process improvement
- Review system audit reports and perform resolution of complex production issues
- Manage service requests with vendor to resolve functionality issues
- Plan and/or monitor all tasks and/or phases involved in successful delivery of application solution
- Bachelor's degree or equivalent combination of education and experience
- 7+ years of HRIS, Sales Operations or related experience
- Experience in sales performance management systems such as Xactly, Varicent or a similar platform
- Exposure to Workday preferred
- Experience in process improvement and ability to drive efforts to standardize, optimize and simplify processes and technical solutions
- Excellent analytical, organizational and problem-solving skills, including data analysis
- Strong communication and interpersonal skills
- Ability to multitask and prioritize
- Advanced Microsoft Excel skills
Vacancy expired!