Vacancy expired!
Professional debt collection agency offering entry level opportunity to highly motivated agents with excellent telephone and computer skills processing collection calls in fast paced call center.
Key Responsibilities:
Communicate with consumers verbally regarding outstanding debts
Manage sensitive information while maintaining confidentiality
Negotiate and maintain payment arrangements
Maintain complete and accurate records
Ensure strict adherence to all federal and state laws
Consistently meet established daily, weekly and monthly goals
Qualifications/Requirements:
Excellent customer service and telephone skills
Strong oral communication skills
Ability to convey a sense of urgency while displaying compassion and empathy
Ability to work quickly and efficiently while maintaining accuracy
Ability to remain calm and composed in a fast paced environment
Intermediate to advanced computer skills (Word, Excel, Outlook, Internet)
At least 1 year of call center experience or collections experience preferred
Bilingual preferred
Work Schedule:
Monday-Friday 9AM-2PM
Please submit resume.
Vacancy expired!