Job Details

ID #2406147
State California
City Santa barbara
Full-time
Salary USD TBD TBD
Source California
Showed 2019-06-14
Date 2019-06-05
Deadline 2019-08-04
Category Technical support
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Information Technician Help Desk Coordinator (Santa Barbara)

California, Santa barbara 00000 Santa barbara USA

Vacancy expired!

Job Description

Job Overview

The IT Coordinator is the organizations point person for all IT and IT related issues and must have a keen understanding of the technological and organizational needs of the organization. The Support Coordinator ensures that all IT systems and equipment issues are resolved in a timely manner. This position may require selected candidate to occasionally work outside of normal business hours. The IT Coordinator will be required to drive between 5 offices, including our Santa Maria office.

Key Responsibilities:

Provides desktop support to all staff.

Provides servicing, repair, and upgrades for all agency networks and computers that are not covered by outside contractors.

Provide support to all staff for other MIS equipment including phones and fax machines.

Provides analysis and evaluation of current and future computer, network, and data needs and provides recommendations to agency leadership.

Hardware and software upgrades.

Designing maintenance procedures and putting them into operation.

Configuration and maintenance of backup and disaster recovery solutions.

Recommends and assists with purchasing of computer and networking hardware and software.

Oversees planning, organizing, and coordination of all computer and network-related training for new personnel.

Develops relations with vendors, keeping current on developments in hardware, software, and training. Develops and maintains accurate IT equipment tracking systems.

Education and Knowledge, Skills and Abilities

Education and Experience

Required:

- 6-8+ years work experience in a technical desktop/network support position.

- Working experience administering Windows Server networks, Exchange, Office 365.

- Valid CA Drivers license and vehicle.

- Working experience troubleshooting and repairing network, computer hardware and software related technical issues.

- Working experience configuring and installing network operating systems.

Skills and Abilities

Required:

Professionalism, punctuality, flexibility and reliability are imperative.

Good interpersonal skills and ability to work as a team player.

- Ability to work cooperatively and effectively and independently assume responsibility.

- Excellent organization skills and ability to multitask and juggle multiple priorities

- Strong problem-solving skills.

- Ability to communicate highly technical information in a clear, concise manner to non-technical users.

- High degree of accuracy and attention to detail.

- Ability to communicate effectively on the telephone.

- Ability to complete complex technical tasks under pressure.

- Excellent verbal, written, and interpersonal skills.

- Integrity to handle sensitive information in a confidential manner.

- Outstanding ability to follow-through with tasks.

- Strong initiative and enthusiasm and willingness to pitch in whenever needed.

- Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations.

- Able to work within a frequently changing project scope while maintaining overall direction and structured priorities.

Desired:

Background Clearance

Required:

- Must pass a background check.

-Must pass drug screening

Knowledge Required:

- Culturally competent and able to work with a diverse population.

- Strong proficiency with Microsoft Office applications.

Vacancy expired!

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