Vacancy expired!
Job Description
Director,AI Platform DataInfrastructure,Advanced Technology Group– Santa Clara preferred (will consider Seattle, San Diego, Boston, Chicago)
Work matters! We spend a third of ourlivesat workandServiceNow is changing the way people work.Wehelp the modern enterprise digitally operate faster, more efficientand be more scalable than ever beforeBuilt on a very simple concept, ServiceNow is making the world of work, work better for people. Our cloud-based platform and solutions deliver digital workflows that create great experiences and unlock productivity toapproximately 6,200 enterprise customers worldwide.
The Advanced Technology Group (ATG)isa customer-focused innovation group building intelligentsoftware and smart user experiences using existing and emerging data and AI technologies to enable end-to-end, industry leading work experiences for customers. We will execute and win as a team embracing a growth mindset, a relentless focus on customers, and a humble, hungry, inclusive and collaborative culture. We are truly defining the future of work.
TheRole
To accelerate our growthand deliver on our mission to make the world of work, work betterfor people, we arehiringabrilliant industry-leading datainfrastructure leadertodesign and lead the implementation of a modern data platform forour AI systemstoscaleto handlebothhuman scale and machine scale data across our customers.This will involve designing a full-fledged distributed service to be stood up inside ServiceNow that can enforce the security and data governance guarantees we make to our customers.
TheTop3objectivesin thisrole:
Define and drive thevision,strategyand architecture for thenext-generation,data management platform to serve the business needs of ServiceNow AI customers.
Leadand buildpartnerships andcommitmentswithinternal stakeholdersinengineering,operations,product andcustomergroups onthevision for thedata management platform and drive the realization of the platform.
Be the senior technical leaderbuilding and guidingtheteam members on best practicesforbuilding moderndata andAI platform and products.
Qualifications
Key Experience and Qualifications:
Extensiveexperiencedesigning,buildingand deployingdata andAI/ML-poweredplatformarchitecture,products andapplications.
Experience with both classic relational and modern large-scale data management technologies at scale with large batch and streaming updates and both transactional and analytical queries.
Experience in standing up large scale single-tenant and multi-tenant data infrastructure as a servicewith flexible verifiable access control mechanisms.
Experience in building large scale secure distributed systems with minimal trust assumptionsamong different services that can meet the strict requirements (e.g.FEDRamp).
15+ yearshands-onexperience andknowledge on thedevelopment life cycleofdata andAI platform and products, technological alternatives, and architecture methodologies for multi-platform environments.
Executive-level communication and interpersonal skills, including large and small presentations, detailed written acumen and dynamic cross-functional organizational collaboration skills.
Experiencemanaging trade-off scenarios and managing risk, as well asbuildingstakeholder/executive consensus, “buy-in” and commitment with transformational technology shifts.
Strong analytical and problem-solving skills.
Experience working inAgilemethodology andOpen-Source, PaaS/SaaS, preferably standing up data infrastructure in cloud environments.
Deep, action-oriented understanding of advanced data-driven technology concepts and AI/ML business trends.
Proven ability to collaboratively and passionately fosterdata andAI/ML culture.
Ph.D./M.S.degree preferred in Engineering, Computer Science, Mathematics, Computational Statistics, Operations Research, Machine Learning or related technical field or equivalent.
Bonus Points:
Experience working with ServiceNowproducts.
Experience in Agile development methodology and Scrum framework.
Experience building and delivering successful enterprise products leveraging data and AI.
Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550, or[emailprotected]for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
Vacancy expired!