Vacancy expired!
Job Description
Your CareerWe are looking for a Manager of Recruitment for the Global Customer Services organization. This leader will embody the PANW vision and culture, and will be instrumental in developing and aligning TA strategy and delivery to not only assure Palo Alto Networks growth trajectory and market expansion but when done well, accelerate it. This is a management role and requires equal parts intellect, persistence, knowledge, and empathy.
As part of the GCS Recruiting team, you are empowered with unmatched systems and tools, constantly updated research and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions, learning, and development.
Your ImpactInspire, motivate and manage the Americas Talent Acquisition team that supports hiring for our Americas Consulting team to ensure team commitments, performance standards of excellence, and overall hiring needs are met
Manage the performance of the team for clarity of expectations, near-term results, longer-term bench strength, and overall job engagement and satisfaction
Model effective collaboration with Function Leaders, HR Business Partners, & other Support teams to achieve needed team alignment and shared vision of success
Manage the recruiting team which supports the Consulting business as well as other business units which may require support
Set goals for the recruiters and for the team which are aligned with the business and ensure the business you support will reach their goals
Drive and motivate the team to hit both short and long term success
Identify areas for development and coach the team
Report consistently and accurately on the current, future and past performance of the team
Forecast accurately on hiring to ensure predictability in the business and dedicatedly identify and resolve issues
Help develop new initiatives to improve the performance of the recruiting function and develop communication plans to ensure we are enacting these plans across a diverse set of teams
Partner closely with the Americas Consulting leadership team to dedicatedly understand talent needs, organization strategy, any changes in climate, etc. and set up the team to ensure we can set the business up to achieve its goals
Evaluate, both short- and long-term, business growth needs - using data to influence - to direct capacity planning and how Palo Alto Networks workforce strategy will be met through acquiring talent
Hire the industry's best recruiters
Enhance Palo Alto Networks’ Talent Brand by dedicatedly sharing and marketing our story and Employee Value Proposition
Drive further enhancement to recruiting, interviewing & hiring practices and interview stakeholders training across business units to increase recruiting productivity and quality
Partner closely with internal teams – Human Resources Business Partners, Total Rewards, Recruiting Operations, Finance, University Recruiting, and Legal
Qualifications
Your ExperienceSubject matter expertise in recruiting processes and understand what is necessary to hire top talent, ideally with experience hiring technical individuals engaging with enterprise customers
Demonstrable examples of team management and leadership including coaching and performance management
Demonstrable examples of partnering with senior business leaders within a technology environment
Experience hiring top recruitment professionals
Advanced problem-solving skills and ability to address complex and nuanced issues
Affinity and acumen in ‘evidence-based’ management and data-driven recruiting
Ability to enact change across an entire organization
Additional Information
The TeamOur Global Customer Services team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign — it evolves. As threats and technology change, we stay in step to accomplish our mission.You’ll be involved in implementing new products, transitioning from old products to new, and fixing integrations and critical issues as they are raised — in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems with a pointed focus on providing the best customer support in the industry.Our CommitmentWe’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [emailprotected].Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.Vacancy expired!