Senior Research Scientist/Engineer - ATG

Job Description

Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more onLife at Now blogandhear from our employeesabout their experiences working at ServiceNow.

Job Description

Job Description

The Advanced Technology Group (ATG) at ServiceNow isa customer-focused innovation group building intelligent softwareandsmartuser experiencesusing existing and emerging data and AI technologies to enable end-to-end, industry leading work experiences for customers.We are a group of researchers, applied scientists, engineers and product managers with a dual mission.We build and evolve the AI platform, and partner closely with business units to build products and end-to-end AI-powered work experiences for customers.In equal measure, we lay the foundations, research, experiment and de-risk AI technologies that unlock new work experiences in the future.

ServiceNow carries out fundamental research to push the limits of what AI can do forenterprises.  You will be part of theElement AIresearchgroupwithin theServiceNowAdvancedTechnologyGroup.

You will do fundamental research on low-data machine learning with a focus onnatural language processing andmultimodal representations,within our“low-data learning”research program.You will have arole of knowledge generation and transfer, as well of maintaining our scientific credibility within the academic community.

Research scientists have the responsibility to set up their own research agenda within the topics of the research team, supervise interns, collaborate with their colleagues and the global AI community. 

Research scientists are also responsible to be on top of the latest trends and discoveries and of sharing their knowledge with their colleagues through internal communications and collaborative projects. 

Research scientists are also responsible to act as scientific advisors for other teams in need for their expertise and contribute to the products of the company. 

Qualifications

Qualifications

• A PhD or Masters Degree in machine learning, deep learning, computer science, artificial intelligence or a related field. 
• A getting-things done mindset with a desire to push the boundary of fundamental knowledge 
• Experience in natural language understanding and optionally on multimodal representation learning, reinforcement learning, graphs, time series, computer vision, etc. 
• Experience and mastery of scientific programming with Python andNumpy, and optionally also with Java, JavaScript, or R. 
• Experience and mastery of deep learning programming inPytorchand optionally withTensorflow. 

• Experience contributing to research communities and/or efforts including publishing papers at top international conferences such as (NeurIPS, ICLR, ICML, ACL, CVPR, etc.) 
• Desire to work in a diversified team. 

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [emailprotected]for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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