Vacancy expired!
Job Description
Our SWAT(Software Action Team) team ensures the production stability of our customer application(s) and infrastructure services from an operations perspective. Our engineers are responsible for production stability and"champions at all service levels” and act as the last level of support for our customers (internal and external).The ideal candidate for this position is a software engineer with a strong background in database technologies, performance analysis, and strong troubleshooting skills. The candidate must have a passion for chasing issues of complex systems running under dynamic, real-world loads.You will work in a fast-paced, innovative environment that allows direct influence on the organization and all our customers. In this role you will support the infrastructure by learning the platform from end to end.
What you get to do in this role:- Develop automation tools to facilitate and improve day-to-day operations
- Become an SMEin production triage, gain broad knowledge acrossServiceNow's application and codebase, work with all the groups within Engineering/Operations, and groups outside of Operations (e.g. Customer Support).
- Learn how to identify bugs and solve challenging performance issuesquickly. SWAT provides an excellent opportunity to learn and grow as a well-rounded problem andperformance analyst.
Qualifications
To be successful in this role you have:- 5+ years of coding experience
- Experience learning development languages (Python, JavaScript, Ruby, Java, C)
- Experience learning software, frameworks and APIs
- Experience with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations
- Strong troubleshooting and debugging skills (especially C GDB)
- Familiarity with Unix environments
- Eagerness to learn everything about the ServiceNow Platform
Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550, or[emailprotected]for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
Vacancy expired!