Staff Software Engineer - Digital End-User Experience Platform

About the Team Our team builds a Digital End-User Experience (DEX) platform designed to help enterprises understand, improve, and proactively manage the quality of the digital workplace experience. The product collects real-time telemetry across devices, applications, and networks, correlates performance with user sentiment, and provides actionable insights to IT teams. By combining analytics, automation, and guided remediation, our DEX platform ensures employees have a fast, reliable, and friction-free digital environment—no matter where they work.Key aspects of the product:Device & Application Telemetry: Deep diagnostics across endpoints, SaaS apps, virtual desktops, networks, and OS components.Experience Scoring: Holistic view of user experience through performance metrics, reliability trends, and user sentiment.Automated Remediation: Policy-based and intelligent remediations to fix issues before employees feel the impact.Proactive Insights: Root-cause analysis, anomaly detection, and predictive alerts for IT operations.Enterprise Scale: Secure, cloud-native architecture designed for large distributed organizations.What you get to do in this role: Design and develop scalable, maintainable, and reusable software components with a strong emphasis on performance and reliability. Collaborate with product managers to translate requirements into well-architected solutions, owning features from design through delivery Build intuitive and extensible user experiences using modern UI frameworks, ensuring flexibility for customer-specific needs. Contribute to the design and implementation of new products and features while enhancing existing product capabilities.  Integrate automated testing into development workflows to ensure consistent quality across releases. Participate in design and code reviews ensuring best practices in performance, maintainability, and testability.  Develop comprehensive test strategies covering functional, regression, integration and performance aspects Foster a culture of continuous learning and improvement by sharing best practices in engineering and quality  Promote a culture of engineering craftsmanship, knowledge-sharing, and thoughtful quality practices across the team.