Vacancy expired!
Request you to get in touch with us at your earliest if available for the below immediate opportunity Please email resume and below information to nirmal(at)ariallc(dot)com
Role: Video Conference Support Location: A) Santa Clara, CA B) Tracy, CA Duration: Long term Role, Responsibilities, and Skill-set: • Proven professional in the video conferencing industry who remains abreast of emerging technologies • Subject matter expert in video conferencing inquiries, and able to participate in architectural, engineering, and support discussions • Team player who places emphasis on effective communication and collaboration with a focus on customer service • Proficient in operating a multitude of video conferencing technologies to include enterprise grade infrastructure as well as software-based products • Will be the escalation point for all issues occurring with the service and provide support to Tier 1 & 2 Technicians in the field • Proficient at applying resolutions in an accelerated manner during live events for audio sync delays, frame drops, video stuttering, and other A/V related issues Qualifications • Technical degree, or equivalent work experience • 5+ years' experience in supporting large-scale meetings in an enterprise grade video conferencing endpoint environment • In depth knowledge of in network operations including TCP/IP as well as audio/video routing and switching • Experience in Change Management practices to include partnering with key stakeholders on requirements and applying VC endpoint related changes as the lead implementer • Experience integrating audio and video routed IP traffic supplied into VC infrastructure Preferred Qualifications • Proficient in operating enterprise grade video conferencing hardware as well as software-based solutions to including Cisco, Poly, Lifesize, Zoom, Slack, and Teams RegardsNirmal Aria Consulting Services LLCCertified Minority Business EnterpriseE-Verify Certified (work)Vacancy expired!