Vacancy expired!
We are seeking an immediate need for a Client Tech Analyst to join a nonprofit organization that specializes in research and analysis for the U.S.A. forces. This is a direct hire, onsite position located in Santa Monica, CA. Our client seeks a Client Tech Analyst to provide in person and remote technical administrative support and expertise for Windows and Apple devices, Microsoft Office 365 applications, and other applications for enterprise use. A typical day would include troubleshooting complex technical issues, making recommendations, installing hardware and software, setting up workspace configurations and training customers on collaboration best practices. Work is managed and tracked through the Jira Service Desk and measured through Service Levels. Other duties will include supporting telephony, iPhones, network attached printers, conference rooms and executive staff.
What You Will Do:- Troubleshooting complex technical issues
- Making recommendations
- Installing hardware and software
- Setting up workspace configurations and training customers on collaboration best practices.
- Minimum 5 Years of experience troubleshooting technical issues working in a team environment.
- Excellent judgement, oral, listening, and written communication skills with the ability to effectively communicate with IS professionals, all levels of staff, management, and contractors.
- Proven experience with Windows and Apple computers, iPhones, network connected printers and IP telephones.
- Usage and training experience with Microsoft Office 365 applications.
Vacancy expired!