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Vintage Wine Estates is a collection of vintner family-owned winery estates and brands based in Santa Rosa, California. We are an industry leader across all sales channels and dedicated to providing wine consumers with a range of wine selections from $10 to $100 dollars. Vintage Wine Estates is a dynamic, rapidly growing organization seeking a full-time Wine Consultant to join our team. Customer service is central in our culture, with focus on both our external and internal customers. We value individuals with an entrepreneurial spirit who enjoy working with a professional, results-driven team in a collaborative environment.The Wine Consultant will join a team of inside sales professionals who follow up with customers in order to generate wine sales and build a lasting customer base. This position is responsible for communicating with winery contacts and other potential wine buyers to drive sales and create customer relationships. The ideal candidate for this role would have experience making outbound sales calls to potential clients. We are looking for individuals who share our enthusiasm for quality wine as well as a passion for exceptional, personalized service.ESSENTIAL DUTIES & RESPONSIBILITIES:
Make outbound calls to prospective customers in effort to gain their business and establish relationship
Converts inbound inquiries into sales by answering inbound telephone calls
Contact existing customers to promote special offerings and releases of wines they have shown interest in
Document transactions and maintains database by entering, verifying, and backing up customer communication touch points
Submitting accurate details for custom label orders
Obtain final approval from customers regarding custom labels
Approving custom labels on behalf of customer
Call customers to check their details and update contact records, if necessary
Inform customers of vintage outages or product outage updates
Maintains wine and selling knowledge by attending educational workshops; reviewing publications
Maintains operations by following order processing policies and procedures; reporting needed changes
Contributes to team effort by accomplishing related results as needed
As a team player, you may be requested to assist staff in other departments and/or assist with training of new hires on occasion
Any and all other duties as assigned
REQUIRED SKILLS:
Strong verbal and written communication skills
Excellent sales skills, including reading, understanding and selling to customer needs, and closing skills
Goal oriented, result driven, and competitive
Self-disciplined, motivated, and ability to work independently
Capable of multi-tasking
Strong computer skills, preferred
Strong organizational skills and attention to detail
Ability to manage one’s own time, prioritize responsibilities, keen sense of urgency when necessary
Solid product knowledge and initiative to continually learn about new products
1+ years of sales experience required
Outgoing and positive personality
Customer service experience, preferred
Experience in Cold Calling
Prior wine knowledge, desired
Must share company values: integrity, respect, value creation, compliance, customer focus
Versatility, flexibility, and a willingness to work in an evolving environment with enthusiasm
PHYSICAL REQUIREMENTS:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position
The functions of this position are primarily performed from a seated position in an office environment
Must be able to speak and communicate clearly
Must be able to manipulate a computer keyboard that can involve repetitive motion
Job may sometimes require ability to lift up to 40 lbs
Coordinate multiple tasks simultaneously
Must be able to speak and communicate clearly as majority of the work is done via telephone
Flexible scheduling may be required primarily during the holiday season
We offer a comprehensive employment package that includes:
Generous commission & bonus structure
Paid time off
Medical and Dental benefits
401k program
Health club fee reimbursement
Employee wine discounts
Training and development
We work hard, like to have fun, and we celebrate success
Vintage Wine Estates provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital or veteran status, or any other legally protected status.External Company URL: https://www.vintagewineestates.com/ Street: 205 Concourse Blvd
Vacancy expired!