Job Details

ID #13547633
State California
City Seattle
Job type Contract
Salary USD US40 - US43 per hour US40 - US43 per hour
Source Ledgent Technology
Showed 2021-05-19
Date 2021-05-18
Deadline 2021-07-17
Category Et cetera
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Mac Support Engineer

California, Seattle, 98121 Seattle USA

Vacancy expired!

Title: IT Desktop Support SpecialistLocation: Seattle, WA 98121Contract:

SUMMARYIT Desktop Support Specialist must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks, and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail.

Responsibilities: Working under the supervision of the Sr. Manager, Americas' End-user Computing, the IT Desktop Support Specialist will be responsible for imaging, testing, refreshing, and retiring workstations following provided instructions. Responsible for responding to end-user support incidents to troubleshoot and resolve issues and fulfill requests following instructions. Responsible for maintaining the IT lab infrastructure, racking, and connecting equipment in order to support various tests. Support other VIT teams like data center, networking, telephony, and mobility with various test or troubleshooting issues.

Skills/Experience

Experience with Windows Server administration experience and Desktop Support background - MUST Familiarity with Windows operating systems, building Windows systems, installing drivers, troubleshooting issues. Familiarity with different types of PC and peripheral devices. Familiarity with Active Directory, Windows file sharing, and remote computer controls. Familiarity with computer imaging products, preferable Microsoft SCCM and Autopilot. Excellent diagnostic and problem-solving skills. Excellent communication ability. Great customer service and interpersonal skills. Certification preferred: CompTIA A+

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We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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