Vacancy expired!
Bill Wilson Center is a nationally and regionally recognized leader for providing services to at-risk youth and families. Our agency – from our executive team to our line staff – is committed to improving the lives and conditions of the people we serve. Bill Wilson Center provides direct services to more than 3,500 children, youth, young adults and families in Santa Clara County. We reach more than 34,000 clients indirectly through our street outreach and crisis line programs. BWC provides services that meet the cultural and linguistic needs of our whole community. We value our unique ethnic diversity as well as the LGBTQ community and non-able body community. Join us and become a difference maker at Bill Wilson Center. For more information please visit www.billwilsoncenter.org.
We have an immediate opportunity for a Case Manager for our Transitional Housing Program. This is a hands-on position that provides important oversight of housing as well as trauma-informed services to clients. Reporting to the THP Program Manager, the Case Manager is responsible for co-facilitating parenting house meetings and ensuring appropriate and timely services are delivered to young adults in all the THP programs. This includes preparation for independent living. Provides hands-on oversight of the houses to ensure safety, cleanliness and compliance with HUD regulations.
Swing Shift Schedule 3:00 PM to Midnight Tuesday - Saturday
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Program outreach, assist with program referrals and waitlist services.
Conduct Intake and assessments.
Provide support to clients that assists them in meeting case management goals.
Assist youth in skills-building including independent living skills and parenting skills.
Monitor chores and housing conditions (residence) to ensure safety and/or cleanliness issues are addressed in a timely manner.
Perform cleaning/chores with the youth as needed to maintain home in acceptable condition.
Rotate between the 8 THP sites to provide program support and supervision.
Provide referral assistance to legal services (Bay Area Legal Aid, LACY, etc.), health services, drug and alcohol services and mental health services.
Utilize community resources to meet needs of youth in the program.
Ensure documentation and statistics are entered into AWARDS electronics health record or HMIS as required and within given deadlines.
Maintain statistical data and complete reports as appropriate.
Complete program and financial documentation according to program and agency standards and deadlines. Ensure full compliance with Financial Safeguard policies in reconciling advances, gift cards, etc.
Attend agency and other program meetings as appropriate.
Work with outside agencies to ensure quality of care for youth and their children.
Provide guidance to volunteer resident mentors
Approve visitors and visitor passes – inform visitors of house rules. Approve and sign overnight passes.
Conduct room searches as appropriate and related to program safety.
Ensure cleanliness and tidiness at THP sites. Report maintenance issues to manager or Facilities Manager immediately.
Coordinate with Program Manager and on-call Case Manager when issues arrive during regular shift.
May work with a small case load of clients depending on scheduling issues with primary Case Manager
May participate in 24 hour on-call rotation depending on needs of program.
Participate in agency Program Quality Improvement Activities and initiatives
Participate in agency Safety initiatives and proactively report safety issues to management immediately
Regular attendance and punctuality is required.
Other duties as may be assigned.
QUALIFICATIONS:
Bachelor's degree (B.A. B.S.) from four-year college or university; or equivalent combination of education and experience. Experience working with culturally diverse youth and parenting youth required. Knowledge of needs of homeless youth and experience working with culturally diverse youth and families required. Extremely organized with ability to meet required deadlines. Driving is a requirement of the job (valid California driver’s license with access to a personal vehicle that can be used for company business and current personal automobile insurance). Current CPR and First Aid Certification required (or complete within 30 days of hire). Fingerprinting/background check as required by the Department of Justice and/or Title XXII regulations. Health Screening and TB test required. Bi-lingual (English/Spanish) candidates highly preferred.
SALARY RANGE:
Highly competitive salary based on education and experience. Benefits include employer paid Medical, Dental, Vision, Life Insurance, Long Term Disability and Employee Assistance Program (EAP) as well as access to Flexible Spending Account for Health and Dependent Care and Commuter Benefits, Voluntary Short Term Disability, Supplemental Life Insurance, Voluntary Accident Insurance and Retirement Plan with discretionary Employer Contribution. We also have a generous Personal Time Off (PTO) Plan and Paid Holidays. In addition, we offer extensive training, mileage reimbursement, cell phone stipend, staff Wellness Program/Activities (including free yoga, fresh fruit/snacks, etc.) and much more!
For consideration, please submit cover letter and resume to and be sure to reference the position name in the subject line and/or cover letter:
BILL WILSON CENTER
ATTN: Resumes
FAX: (408) 244-4022
Email: resumes@billwilsoncenter.org
EEO
Bill Wilson Center is an Equal Opportunity/Affirmative Action Employer.
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. Because of a need to remain responsive to the needs of our clients and our Agency’s operations, responsibilities may be modified at any time.
Vacancy expired!