Vacancy expired!
Bill Wilson Center is a nationally and regionally recognized leader for providing services to at-risk youth and families. Our agency from our executive team to our line staff is committed to improving the lives and conditions of the people we serve. We provide direct services to more than 3,500 children, youth, young adults and families in Santa Clara County. BWC provides services that meet the cultural and linguistic needs of our whole community. We value our unique ethnic diversity as well as the LGBTQ community and non-able body community. Join us and become a difference maker at Bill Wilson Center! Find out more at http://www.billwilsoncenter.org/bwcjobs/
We have a wonderful opportunity for a Program Supervisor at our Rapid Rehousing Program. The Program Supervisor will provide supervisory oversight of the Rapid Rehousing programs including reports, attending meetings, scheduling staff, timesheet review and approval, time off calendar maintenance, etc. This position will also be responsible for assisting staff to locate and enroll participants into the Rapid Rehousing programs and assigning cases to Case Managers, Employment/Education Case Manager and Housing Specialist. The Program Supervisor may be required to carry a caseload depending on program needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Assist staff with day to day activities including individual case discussion, file reviews, and administrative duties and explain grant requirements.
Provide resources and guidance to case managers as needed.
Provide guidance on tenant and landlord rights and responsibilities, and write letters as needed to advocate on client’s behalf.
Work with Spanish speaking individuals and assist with property owners/managers on program guidelines and support
Communicate with partner agencies when necessary.
Support Staff to complete intake / assessment to the identify needs and strengths of the referred individuals and families for services using VI-SPDAT and SPDAT
Complete case note documentation, and maintain files up to agency and standards.
Enter data into AWARDS and HMIS as required.
Monitor the data completed by staff and support staff to have good data quality and accuracy.
Maintain statistical data and complete reports as appropriate to evaluate effectiveness of services delivered and to ensure programs are meeting their outcomes.
Communicate with Office of Supportive Housing Coordinated Assessment Match Maker to process referrals from the community queue.
Distribute referrals received to appropriate staff.
Monitor program outcomes to ensure successfully meeting requirements.
Monitor documentation of RRH case managers in AWARDS and HMIS to ensure compliance with grant requirements.
Ensure that client and program records are maintained and up to date, ensure data entry is timely.
Participate in agency, program, and community meetings and trainings as appropriate.
Follow agency protocols and procedures regarding accounting and financial requests.
Facilitate Case Review meetings with case managers and housing specialists
Provide weekly or bi-weekly supervision to case managers and housing specialists to provide support and monitor client’s progress.
Review PTO requests, ensure proper coverage of cases. Review and approve timesheets.
Participate in agency Program Quality Improvement activities and initiatives
Participate in agency Safety initiatives and proactively report safety issues to management immediately
Ensure that site is neat and tidy and report all maintenance or safety issues to manger or Facilities Manager immediately.
Regular attendance is a requirement of the position.
Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES:
This job has supervisory responsibilities.
QUALIFICATIONS:
Bachelor’s Degree in Counseling, Social Work or related field or equivalent combination of education and experience. Housing needs and assistance experience highly desired. Experience working with culturally diverse youth required. Experience supervising staff required. Current CPR and First Aid Certification required (or complete within 30 days of hire). Valid California driver's license with access to a personal vehicle with current insurance that can be used for company business. Fingerprinting/background check as required by the Department of Justice and/or Title XXII regulations. TB test required.
SALARY RANGE:
Salary depends on experience. Benefits include employer paid Medical, Dental, Vision, Life Insurance, Long Term Disability and Employee Assistance Program as well as access to Flexible Spending Account for Health and Dependent Care and Commuter Benefits, Voluntary Short Term Disability, Supplemental Life Insurance, Voluntary Accident Insurance and Retirement Plan with discretionary Employer Contribution. We also have a generous Personal Time Off (PTO) Plan and 12 Paid Holidays. In addition, Bill Wilson Center offer’s extensive training, mileage reimbursement, FREE Staff Wellness Program/Activities!
For consideration, please submit cover letter and resume to and be sure to reference the position name in the subject line and/or cover letter:
BILL WILSON CENTER
ATTN: Resumes
FAX: (408) 244-4022
Email: resumes@billwilsoncenter.org
EEO:
Bill Wilson Center is an Equal Opportunity/Affirmative Action Employer.
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. Because of a need to remain responsive to the needs of our clients and our Agency's operations, responsibilities may be modified at any time.
Vacancy expired!