USF - Associate Director, Systems & Analytics - $300MM Development Campaign

California, San francisco bay area San francisco bay area USA
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University of San Francisco

USF - Associate Director, Systems & Analytics - $300MM Development Campaign

Job Label:USF - Associate Director, Systems & Analytics

This is the challenge of your lifetime: makingUSF's development organizations's systems/analytics world class. USF's "Changing the World From Here"goal is to raise$300 million tofundscholarships and financial aid, programs, and new learning spaces.

Under the supervision of the Director of Development Services, you, as the Associate Director,Systems & Analytics (AD), will beresponsible for supporting the successful completion of project deliverables to the Office of Development.

Specific areas of focus include: management of the Systems & Analytics team which consists of three direct reports, ownership of project artifacts & documentation, capturing and documenting new & revised business processes for sharing with internal development and external University constituents, conduct fit/gap analysis and make recommendations for and oversee change management and next steps associates with those recommendations; facilitation of meetings, event coordination, stakeholder communication and activities associated with project priorities; development and testing of software prototype designs, and as required, tasks or deliverables within the project phases of initiation, planning, design, build, test, and transition.

The AD is a thought partner and project manager for any Development Services projects which support overall fundraising efforts and the work of units within Development. Along with the Director, the AD will plan and execute on strategies furthering fundraising goals.

As the AD, you will leverage knowledge of business process analysis methodology, processes, tools & administration with a strong emphasis on business process improvement, standardization, documentation & training and independently own & manage business process assessments, sometimes as a part of project delivery, under the supervision of the Director of Development Services.

University of San Francisco (USF) is recognized nationally and internationally as a leading Jesuit Catholic, urban university with a tremendously diverse student and faculty population and a global perspective. Established as San Francisco’s first institution of higher education in 1855, the university is deeply embedded in the intellectual, spiritual, and cultural life of one of the most innovative, diverse, and dynamic cities in the world. USF presently serves over 11,000 undergraduate, graduate, and professional students in Arts and Sciences, Education, Law, Management, and Nursing and Health Professions and has 1,217 faculty members.

You are a self-motivated, personable, proactive individual, responsible for the following:

Team Management

Manage the Systems & Analytics team, which consist of a Database Coordinator and two Data Analysts, prioritizing workload and engaging the team toward peak performance

Evaluate performance and conduct a mid-year and annual appraisal of performance

Contribute to team effort by owning, driving & accomplishing related results as needed

Manage all aspects of reports requested through Development Services including delegating report requests to team members, analyzing report requests, and recommending changes based on needs of the client


Provide training & reference material for users by writing and maintaining user documentation

Train colleagues in Salesforce report writing; troubleshoot Salesforce reports for colleagues

Train colleagues in the use of Tableau reports; troubleshoot Tableau reports for colleagues

Project Management

Design, evaluate and deliver solutions using Salesforce

Identify business requirements around processes and systems that need adjustment and improvement

Determine operational objectives by studying business functions, gathering information, evaluating output requirements and formats, and maintaining knowledge of best practices and tools in similar markets and organizations

Design current & future processes by analyzing requirements, constructing workflow charts and diagrams, studying system capabilities, writing specifications, creating change management process and executing on communication plans to ensure successful integration and adoption

Improve systems by studying current practices & recommending modifications

Identify controls for existing problems, writing improved procedures, communicating changes and providing training as needed

Define business requirements by validating project milestones, phases, elements & tasks; Monitors business analysis progress by tracking activity, resolving problems, publishing progress reports, recommending actions

Maintains business process analysis & system protocols by writing and updating procedures

Maintain test scripts with business and assist in testing proposed changes in functionality

Document standard operating procedures and technical specifications for new operational processes

Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies

Other duties as assigned

Minimum Requirements:

Ability to work across teams, build consensus & facilitate business process workshops.

Degree in business or IT preferred; 5-7 years of experience in lieu of degree considered

At least 5-7 years of relatable work experience; business analysis ownership in multiple projects of 3 months or longer

Advanced skills in technical evaluation;

2-3 years Software implementation experience

2-3 years of supervisory experience

Advanced skills in planning, analysis & process mapping

Knowledgeable of Salesforce platform, Tableau Reports

Knowledge of higher education fundraising process and applications

Self-motivated to own and complete time-sensitive tasks, documentation & business process assessments

An eagerness to learn, map & improve USF business processes; illustrating in tools like Visio or Lucidchart

Demonstrated computer skills including Microsoft Office Suite - Word, Excel, PowerPoint, Outlook, Project, Visio; Google for Business products – Docs, E-mail, Calendar, Sites; SmartSheet & Lucidchart desirable

Active listener with demonstrated verbal & written communication skills

Ability to work in team environment & multi-task effectively

Detail-oriented and highly organized

Six Sigma Green Belt desirable

Higher education experience a plus

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Once you have completed the interview, your information will be forwarded to the recruiting team for decisions on next steps.

Related Keywords:University of San Francisco, USF, Development, Systems & Analytics, Systems, Analytics, manager, fit/gap analysis, fit, gap, business process analysis, documentation, fundraise, documentation, database, Salesforce, report writing, Tableau, workflow charts, troubleshoot, IT degree, business degree, Six Sigma, Microsoft Office, Project, Visio, Lucidchart, Excel, PowerPoint, Word, Google for Business, Docs, Email, Calendar, Sites, protocols, progress reports

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Job Details

ID #3635421
State California
City San francisco bay area
Source California
Showed 2020-03-27
Date 2020-03-24
Deadline 2020-05-23
Category Software/QA/DBA/etc
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