Vacancy expired!
Love small teams? Want to do important and challenging work? Want to be a positive force in the health of families?
Wildflower Health is seeking a conscientious, production-focused Associate Content Manager for our expanding mobile health platform. This is NOT a writing position.
As an Associate Content Manager, you will oversee the implementation of customized client content for our Family Health app. This involves developing a content strategy based on the business objectives of our clients, primarily health care providers and payors, and managing the requirements through the product cycle. This role requires both a big picture perspective and meticulous attention to details, preferably an eagle eye for spotting typos, punctuation issues, missing brackets/parens, formatting, invalid links, and duplicate content. The candidate will be hands on in all aspects of app production, which includes some writing, editing, uploading content into the app using Google spreadsheets (we are in the process of converting to a CMS), and troubleshooting for issues between content and coding. You will work closely with the Manager of Content Operations on scheduling resources and coordinating workflow among a team of production editors.
Knowledge of healthcare and medical terminology is desirable but not required. If you enjoy working in a fast-paced, startup environment with people committed to making healthcare better for families everywhere, we want to hear from you.
SUMMARY OF RESPONSIBILITIES
Oversee the implementation of the customized client content for the Family Health app and custom white label apps.
Develop a content strategy based on the business objectives of our clients, primarily healthcare providers and payors.
Manage content implementations from soup-to-nuts, from inception through delivery.
Interface with a cross-section of team members, including Product, Content Strategy, Client Delivery, and Engineering/Analytics.
Accurately and meticulously transfer content from Excel workbook into Google spreadsheets; this entails learning an intricate system of columns and cells. Expertise with Google sheets is a bonus but not required. We will provide the training; you will provide a professional and enthusiastic attitude toward learning the system.
Provide editorial QA for app content; reviewing punctuation, formatting, spelling, grammar, as well as ensuring changes are implemented in production spreadsheets and in app.
Vet and incorporate feedback from our external clients, user testing, and internal testers.
Communicate with internal technical teams to troubleshoot and resolve detailed issues between content and coding.
IDEAL CANDIDATE
At least 2 years' demonstrated copyediting and proofreading experience
Proven project management experience preferably in a content production environment
Experience meeting a high-volume of competing deadlines
Ability to work independently and within a small team
Proficiency in Excel, Word, and Google docs required; experience using content management system is helpful
Fast, efficient data entry skills
Strong interest in family and maternal health is preferred; formal experience is helpful but not required
Good communicator who can articulate themselves effectively with a cross-functional team
ABOUT WILDFLOWER HEALTH
Wildflower Health delivers mobile health programs that help healthcare payers and providers better connect with and support families, impacting both short-term decisions and longer-term behaviors that together bend the cost curve in healthcare.
Our products are catered to the family's chief medical officer, mom, who typically makes the healthcare decisions for the home. Our flagship product is Due Date Plus, a smartphone-based maternity program, which reaches women early in pregnancy, keeps them engaged to identify risks, and connects them with providers or health plan care managers. Combining with Family Health, which continues with pediatrics through the lifespan, the whole family's health needs is organized in one convenient app.
Our Wildflower Health staff is hardworking and passionate about transforming healthcare. As part of our team, you'll help drive the evolution of our enterprise mobile solution. You'll be part of a team that combines an A+ customer experience for our mobile users and a powerful backend platform that integrates engagement analytics, enterprise systems management, A/B testing, and interfaces with client systems.
Our small, close-knit team values intelligence, dedication, and diversity of opinion. As a startup, things move quickly, but you'll find an atmosphere where people are respectful of each other and work-life balance is cherished.
Interested candidates should email a cover letter, resume, and salary requirements.
JOB SUMMARY:
Looking for: Associate Content Manager
Location: Onsite; some remote work is ok
Compensation: Commensurate with experience
Vacancy expired!