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Job Description:The Enterprise Process Oversight (EPO) Reporting and Analytics team leverages engineering, analytics, and NLP / machine learning to organize customer feedback to drive change across an amazing and vibrant company. Meaningful impact can be made since the EPO engages with the largest organizations at Bank of America.Qualified individuals should have a successful track record of establishing an analytics / statistics program; focused on customer segmentation, competitive analysis, marketing models, underwriting models, and analysis of historical performance. Should be able to determine cause and effect for customer outcomes and help to ensure future positive outcomes. Should be able to tailor presentations (Power Point / Tableau) to all levels of management (including C-Suite) while focusing on actionable information. In addition, candidate must be a passionate team player with a self-driven hunger to improve self and collective team in all-ways, always.Required Skills
Hands on experience pre-processing unstructured text using Natural Language Processing techniques in Python or Spark
Model customer behavior through Logistic Regression, Survival Analysis, Decision Trees, and various Time Series methods in Python
Experience pulling data from SQL-based relational database systems, as well as working with Big Data systems (Hadoop/ Hive/ MapReduce)
Create end-to-end analysis (data or statistical) from data extraction to end-state manifestations, whether in a business intelligence solution or PowerPoint presentation
Test, evaluate, and maintain robust data analysis and reporting for management to make timely, informed decisions
Identify relationships and trends in data, as well as any factors that could affect the results of research. Question and validate assumptions. Escalate identified risks and sensitive areas in terms of methodology and processes
Have built and applied word embedding workflows
Support data processes: provide the team with ad-hoc analysis, automated dashboards, and self-service reporting tools so that everyone gets a good sense of the state of the business
Develop executive level presentations; turn data, analytics and insights into compelling visual effects that can be easily understood by business partners (PowerPoint/ Tableau)
Generate new ideas, concepts and models to improve methods of obtaining and evaluating quantitative and qualitative data
Prioritize and execute in the face of ambiguity: distill ambiguous problems, adapt your tools to answer complicated questions, and identify the trade-offs between speed and quality of different approaches
Maintain a customer-centric focus: strive to be a domain and product expert through data, develop trust among your peers and stakeholders, and ensure that your team has access to data to make decisions
Desired Skills
Ability to indirectly manage peer level associates who are part of problem solving teams
Experience in running/building machine learning/natural language processing models
Working knowledge of Tableau; certification a plus
Qualifications
Bachelor's Degree in Engineering, Mathematics, Empirical Statistics or 4-6 years equivalent professional experience
Applied knowledge around pre-processing unstructured text (stemming, POS tagging, lemmatizing, spell checking)
Developed and utilized corpus-specific word embedding
Experience with A/B testing, statistics, and model development
Proven track record of using data to generate insight and drive business results
Fluency in data analysis and communication around data, including time series analysis, experimentation, data visualization, and defining KPI strategy for your business
Strong written and verbal communication skills
Sound business judgment, with strategic and analytical capabilities
Ability to prioritize and multitask-able to adapt to a fast moving environment
Excellent team player with ability to maintain strong internal and external relationships
Posting Date : 05/20/2019Location :Simi Valley, CA, 450 AMERICAN ST (CA6921),Richmond, VA, VILLA PARK OPS CENTER BLDG B, 8011 VILLA PARK DR,
United States
Travel : Yes, 10% of the timeFull / Part-time : Full timeHours Per Week : 40Shift : 1st shiftAssistance for Applicants with DisabilitiesBank of America is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please visit the Applicants with Disabilities page at http://careers.bankofamerica.com/us/applicants-with-disabilities .Diversity & InclusionAt Bank of America, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.Frequently Asked QuestionsNeed to know how to apply online, view a list of your submitted job applications or reset your password? Visit our FAQ at http://careers.bankofamerica.com/us/faq section for answers to these questions and more.
Vacancy expired!