Content Manager (Associate Level)

Associate Level Content Manager Local Candidates Only W2 Candidates Only Role summary:The Content Management organization at our client is responsible for publishing creative assets, experiences, and critical digital content to our client websites and other platforms across the globe. The Content Manager role reports to a Senior Content Manager and works closely with both the Content Management organization and external teams to ensure all client interactive deliverables are completed accurately and on time. This includes ownership of the content management and publishing operations in support of our client s product launches and other digital marketing programs, including setting up and managing page structure and content in a CMS (content management system). Core responsibilities of a Content Manager include day-to-day content management tasks, cross-functional collaboration across the organization, leading projects or initiatives from the content management perspective, and maintaining full knowledge of an ever-changing set of tools and processes.(Note: This is a role focused on top-quality content production and publishing, with strong experience in content management tools and processes. It is not a content creation, design, or marketing job.) Key responsibilities:Own day-to-day content management operations and tasks in support of product launches, other marketing initiatives, and regular page maintenanceEnsure the quality of deliverables to clientCollaborate cross-functionally and proactively with internal and external teams, with high attention to communication standards Work with developer teams to plan page structures and agree upon project approachesLead small projects with the support of the teamActively balance the work of multiple projects, assignments, and launches in a fast-paced, ever-evolving work environmentWork within the content management org to contribute to documentation and trainingMaintain complete understanding of the complexities of CMS and other internal toolsTroubleshoot system issues as a part of the first line of defenseContribute to the evolution of internal platforms and processes by providing feedback on toolsets, UI, best practices, and workflow optimization Requirements:Minimum of 3-5 years experience working on web production teamsExperience with localization and managing content for a global audience, using a CMSDeep knowledge of how content management and other related system processes workExperience working with a git client application (Tower, SourceTree, etc.) a plusKnowledge of HTML, XML, JSON, and enterprise CMSRecord of troubleshooting and diagnosing CMS issues, and communicating those issues to both technical and non-technical personnelDemonstrated success in business process improvement and re-engineeringProven ability to manage ambiguity effectivelyExperience creating/managing internal tools a plusExcellent communication skills, and a demonstrated ability to work with others in an unpredictable environmentFlexible personality to deal with rapidly-changing, time-constrained launch schedulesHigh degree of ownership and accountabilityAbility to balance multiple project or assignmentsHighly detail-oriented, organized, and patient