Desktop Engineer exp with Advanced SCCM-(Local to Sunnyvale CA only)-W Candidates job vacancy

Vacancy expired!

Desktop Engineer

(Sunnyvale CA) locals only

Long Term
Most important is (Advanced SCCM with SCCM Deployment )

DescriptionDesktop Engineers are responsible for providing level 2 & 3 support by responding to, evaluating, and prioritizing incoming IT support requests to the IT service desk by internal end users in a flexible, fast paced and growing, but very customer focused environment. These requests are based from all metros where client has internal employees and on hardware and/or software issues affecting end user technology devices including Dell/Apple/Microsoft desktops/laptops, iPhones, Android, Zoom VC, and Cisco VoIP phones. Follows-up on any open incidents, escalates to Sr. IT team members (when appropriate), to ensure all SLAs are met and incidents are resolved in a short time frame. Ability to be dynamic and reactive as well as creating and driving process to increase IT efficiency, drive pro-activeness, and educate end users on how best utilize the technology provided.

Skills:

Troubleshoot to resolution Windows 7/8.1/10, Mac OSX, Microsoft Office 365, and other internal application software issues as assignedImage, configure, upgrade, and repair Dell, Surface, Apple desktops and laptops

Active Directory, MS Exchange, SCCM, JAMF administration including add/change/move requests

Complete desktop and telecom related projects as assigned (e.g., software or hardware deployments, office moves, IT license audits, etc.).Help troubleshoot and work with telecom engineers to resolve end user telecom issues

Keywords:

Advanced to expert knowledge of SCCM, JAMF, Windows 7/8.1/10, Mac OSX, Office O365Understanding of system administration, basic networking and VoIP concepts

4 - 6 years' experience working in a fast paced and dynamic but VERY customer focused IT Helpdesk environmentIntel based Mac OSX hardware/software support is required Regards,

Akif Mirza (Pacific timezone)Resource Manager| MatchPoint Solutions

Cell : 925.361.2627

Vacancy expired!

ID	#8653839
State	California
City	Sunnyvale
Job type	Contract
Salary	USD Depends on Experience Depends on Experience
Source	MatchPoint Solutions
Showed	2021-01-27
Date	2021-01-26
Deadline	2021-03-27
Category	Et cetera
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Job Details

Desktop Engineer exp with Advanced SCCM-(Local to Sunnyvale CA only)-W2 Candidates

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