IT Helpdesk Support job vacancy in Sunnyvale, California Xoriant Corporation

Vacancy expired!

Job Title: IT Helpdesk Support

Job Location: Sunnyvale, CA

Job Duration: 6+ Months Contract

Duties: Our ideal candidate will have experience with various operating systems and computing devices (Mac & PC). You’ll also be an expert in configuring Mac & Windows systems in a networked computing environment, and in applying diagnostic techniques for problem troubleshooting. You’ll be based in our Corporate Headquarters and will have an opportunity to interact with our executives, so strong communication and interpersonal skills are a must.

Skills:

PC and Mac hardware and software support Familiar with asset management tools like Jamf and LANDesk or similar
Ensure that work is carried out within agreed service levels and in accordance with department guidelines
Laptop/Desktop imaging experience
Prevent loss of customer functionality with regular maintenance on computers.
Review computers on a regular basis to ensure they are on the latest software releases including security patches
Active Directory administration and support
Knowledge of AV equipment (Polycom, WebEx, Zoom)
Mobile Device management experience
Familiar with Collaboration Tools (Microsoft Teams, SharePoint, OneDrive)
Must be self-motivated to bring issues to closure Strong analytical, problem solving and troubleshooting skills
Responsible for new hire setups and removal of IT equipment that includes relocation of equipment as required
Provides mentoring on technical issues, process, and procedures to end users

Education: Bachelor's Degree in information technology or related field, or AA with 4 years of experience Familiar with ServiceNow ticketing systemAbility to balance and prioritize multiple concurrent projects effectively

Required Skills: Asset ManagementProblem solvingDesktop troubleshootingImaging equipmentAudio visual

Additional Skills: Trouble ticketsMicrosoft office Thanks & Regards,

Himanshu VermaSr. Technical RecruiterEmail:

Cell:

VoIP:

www.xoriant.com

Vacancy expired!

ID	#20104820
State	California
City	Sunnyvale
Job type	Contract
Salary	USD Depends on Experience Depends on Experience
Source	Xoriant Corporation
Showed	2021-09-23
Date	2021-09-21
Deadline	2021-11-19
Category	Et cetera
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Job Details

IT Helpdesk Support

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