Job Details

ID #12357770
State California
City Sunnyvale
Job type Contract
Salary USD $65 - $70 65 - 70
Source Xoriant Corporation
Showed 2021-04-18
Date 2021-04-07
Deadline 2021-06-06
Category Et cetera
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Senior Business Analyst/6-Sigma Black Belt

California, Sunnyvale, 94085 Sunnyvale USA

Vacancy expired!

Chandrabhan Singh

D : LinkedIn: https://www.linkedin.com/in/chandrabhan-singh-b0984982/ Title: Lean Six Sigma Black BeltStart: 03/15/2021End: 03/11/2022Sunnyvale, CA Description: Lead improvement projects using the DMAIC process and other Six Sigma tools to facilitate improvements across the business Design efficient business processes in order to improve the customer experience, increase organizational efficiency and eliminate nonvalue add activities/waste elimination Partner with stakeholders to define, measure, analyze, improve and control root causes and document processes within and across functional areas Identify process inefficiencies, areas for improvement and automation opportunities Assess problems and solutions from multiple angles Facilitate process mapping workshops to identify internal supplier and customer touchpoints, address key pain points and create a future state storyboard Utilize Lean Six Sigma methodology and kaizen events to design or improve business processes Work closely with cross functional teams and the Customer Experience team to understand the voice of the customer (VoC), identify opportunities and Champion these throughout initiatives Assess solution fit to organizational criteria and cross functional impact. Recommend alternative solutions, escalating when necessary to Senior Manager, Continuous Improvement.

RESPONSIBILITIESProblem Solving
  • Lead improvement projects using the DMAIC process and other Six Sigma tools to facilitate improvements across the business
  • Design efficient business processes in order to improve the customer experience, increase organizational efficiency and eliminate nonvalue add activities/waste elimination
  • Partner with stakeholders to define, measure, analyze, improve and control root causes and document processes within and across functional areas
  • Identify process inefficiencies, areas for improvement and automation opportunities
  • Assess problems and solutions from multiple angles
  • Facilitate process mapping workshops to identify internal supplier and customer touchpoints, address key pain points and create a future state storyboard
  • Utilize Lean Six Sigma methodology and kaizen events to design or improve business processes
  • Work closely with cross functional teams and the Customer Experience team to understand the voice of the customer (VoC), identify opportunities and Champion these throughout initiatives
  • Assess solution fit to organizational criteria and cross functional impact. Recommend alternative solutions, escalating when necessary to Senior Manager, Continuous Improvement.
Project Management
  • Lead and support business impacting projects, executing using appropriate Lean Six Sigma methodologies, tools and techniques
  • Drive project implementation working closely with subject matter experts through project initiation, solution selection, functional design, development and testing
  • Obtain, create and document business requirements engaging cross-functional stakeholders
  • Work with the IT team on solution design and development improvements
  • Identify and manage risks and opportunities, perform cost benefit analysis and monitor performance
  • Report status by providing periodic project updates, highlighting opportunities, risks, issues and challenges
  • Create metrics and dashboards to measure process efficiencies in order to validate process changes are creating the desired results
Stakeholder Management
  • Manage and align stakeholder expectations within and/or across functions
  • Collaborate with TPT leaders to implement system & process improvements ensuring alignment & consistency
  • Present project tollgates to sponsor and key stakeholders making detailed, prioritized recommendations and present findings in a range of different formats
  • Identify and proactively include correct stakeholders and communications effectively
  • Escalate to Continuous Improvement Senior Manager to resolve complex project and stakeholder issues

QUALIFICATIONSCritical
  • Lean Six Sigma Black Belt certification highly desired
  • Excellent project management and process mapping skills
  • Strong critical thinking and communication skills
  • Experience working for a Global organization across multiple functions & regions
  • Highly organized and ability to prioritize
  • Excellent influencing and stakeholder management skills
  • Highly pro-active & ability to work independently
  • Enthusiastic and a passion to learn and develop
  • Ability to travel internationally
  • Fluent English language skills (both verbal and written)
Preferred
  • Experience leading cross functional workshops or kaizen events
  • Experience with MS Visio preferred
  • 10+ years of experience in related field preferred
  • Knowledge of Siebel or Salesforce.com desirable
Skills and Experience:Required Skills: BLACK BELTBUSINESS REQUIREMENTSPROBLEM SOLVINGSIX SIGMA METHODOLOGIESMETRICSDisclaimer: You are receiving this information as we believe it will be useful for you. If you do not want to receive such information from us in the future, you can click Unsubscribe / Opt - Out Learn more about our privacy policy here: https://www.xoriant.com/privacy-policy Xoriant is an equal opportunity employer. No person shall be excluded from consideration for employment because of race, ethnicity, religion, caste, gender, gender identity, sexual orientation, marital status, national origin, age, disability or veteran status.

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