Vacancy expired!
Description
One of Robert Half's Fortune 500 Medical Device clients is looking for a Product Quality Analyst! This position will involve interacting with customers to assess product quality and perform various analyses of metrics and data. If this is something which would interest you, apply today!Daily Duties:- Analyze and resolve customers technical and clinical questions regarding products.
- Correspond with customers regarding the results of inquiries and analysis of products.
- Use discretion in escalating unusual product performance issues
- Collaborate with engineering to resolve customer complaints.
- Participate in product improvement teams field failure analysis and other analytical improvements.
- This position requires a very high degree of technical competence and communicative ability in order to receive evaluate investigate and respond to customers' questions and complaints
- A high degree of interpersonal relations skills.
- Strong verbal and written communication skills.
- PROBLEM SOLVING: Must be able to work under pressure and stress common to office environments.
- Must be able to maintain a high degree of accuracy and analytical thinking.
- Must be able to deal effectively with problems and customers on the telephone.
Vacancy expired!