Vacancy expired!
- 3-5 years' experience with Windows administration. Experience in a life science, laboratory, and/or regulated (GLP, Google Cloud Platform, GMP) environment is highly desirable.
- Windows Operating systems - Win10, Windows Server
- PC/Laptop Hardware maintenance
- Software/Hardware trouble-shooting
- Networking skills - TCP/IP, Windows Domains, Network configurations
- Excellent communication, customer relations and problem-solving
- Ability to work autonomously with follow-through to completion and documentation
- Organizational skills sufficient to multi-task in an extremely fast-paced environment with changing priorities.
- Must be able to lift 40 lbs.
- Windows Upgrades: Configure and deploy Windows 10 based laboratory systems using client's pre-defined lab image to support laboratory instruments. Work with the scientists for functional testing and acceptance; supporting regulatory validation steps as required. Maintain IT asset inventory systems during deployments
- Lab Data Remediation: Configure data management software to automate movement of data from lab instrument computer systems to client enterprise fileshares.
- General Ticket Resolution: Actively respond to incidents and requests for all laboratory software and systems. Perform system administration of both local and enterprise laboratory software and systems including: user account management, licensing management, Tier 1 incident response and troubleshooting.
- Documentation: Use ServiceNow to track service requests and/or escalate issues when necessary and to keep client asset inventory up-to-date.
- Physically inventory laboratory computers and reconcile with laboratory inventory system
- Support corporate deployments of anti-virus, software patches to laboratory computers
- Partner with Instrument vendors on system requirements, setups and configurations for new systems as well as upgrades to existing systems.
- Develop and maintain administration tools for the Enterprise Benchtop team primarily in C#, ASP.NET, SQL
- Work experience in research laboratories and regulated environments
- Experience with administration of LIMS, ELN, and Waters systems
- Experience with ITIL, ServiceNow
- Experience working in a GxP/GMP environment
- Experience supporting/troubleshooting laboratory systems such as HPLCs, Mass Specs and various other lab instruments
- Scripting - Powershell, Batch, Python
Vacancy expired!