Sr. Scrum Master / Coach

Job Description - This role is a hybrid between a traditional strong Project Manager and a seasoned Sr. Scrum Master / Coach that has worked with brand new scrum teams. Will need experience in standing up new teams and assuring they are competent and on schedule with all ceremonies, Agile and Scrum nomenclature, Jira experience to create backlog and user stories correctly, share and demonstrate hands on with the team on all things Agile, Scrum facilitating daily stand ups, facilitation of meetings, all in support of the data integration project with Veeva Vault. Experience in publishing tools and the publishing space, and Veeva Vault are preferred. Having a regulated background would be helpful (not a must have). Needs to bring their experience in vendor mgmt. and should have a strong background in traditional Project Management skills delivering Project Charter, Project Schedule (using Smartsheet, MS Project), status reports, communication plans, RAID log, meeting minutes, and assisting with financials of the project along with Project Controls, etc. Team size 8 (internal). Located in India, UK, Tampa. Must be able to support these geographical time zones and be culturally adept. Candidates must be personable, professional, have great communication skills, work in teams, be able to quickly ramp up and take ownership and accountability for the initiative. Need to hold vendor accountable for the design, and deliverables in this space. AWS components will be used and is a nice to have. Having SaaS technical and functional experience is required. Preferred experience with Quality, validation processes and understand GxP (full set of documentation) regulatory environments, specifically pharma. In this vital role the Project Manager / Scrum Master / Coach role will:

• Execute initiatives using agile frameworks as Scrum Master for multiple teams such as Scrum and SAFe
• Ensure teams follow agile principles throughout the scrum cycle
• Deliver stakeholder and team training session with agile coach
• Lead the team through user story creation, backlog grooming, story estimation, sprint execution, sprint retrospectives and all other aspects of running agile initiatives
• Train Product Owner and team members on agile principles and scrum methodology
• Ensure the team achieves a self-managing and high performing state
• Support the team in breaking break down requests into manageable stories, prioritizing backlog and facilitate discussions on assigning story points, defining the definition of done and acceptance criteria.
• Report and monitor progress of team activity during sprints to ensure sprint goals and objectives are met
• Manage resolution of impediments raised by individual team members and estimate and track team velocity
• Represent the team during scrum meetings to ensure minimal distraction from outside influences while monitoring progress of external dependencies
• Partner with Product Owner to align expectations with effort required from team members across all user stories in each sprint
• Where appropriate, participate in discussions and provide technical mentorship or facilitate and raise discussion to relevant technology teams
• Schedule and facilitate product release planning activities including approvals and communications
• Maintain sprint documentation, monitoring and reporting within the approved platform such as Jira
• Capable of delivering Agile Introduction training
• Manage budget and support Product Owner and Agile Coach with the Team funding process

• Experience with Atlassian products such as Jira and Confluence
• Familiarity with platforms like Amazon Web Services, MuleSoft, Veeva etc.
• Skills and knowledge of servant leadership, facilitation, and conflict resolution
• Experience conducting backlog grooming, burndown metrics, velocity, sprint planning, sprint retrospectives and scrum events
• Experience working with end-users to write and prioritize requirements represented as user-stories
• Good technical, analytical and problem-solving skills
• Good project management, meeting facilitation, negotiation, planning and organizational change management skills
• Able to manage activities across multiple initiatives or teams simultaneously
• Great teammate who can collaborate and provide leadership through influence to achieve the required results
• Excellent verbal, written and interpersonal communication skills, including the ability to set the context and present on complex subjects in clear and concise manner
• High learning agility, innovation and problem-solving skills
• Ability to master new technologies and processes with minimal support
• Familiar with concepts of continuous integration, continuous delivery and automation