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Description SHIFT: Day JobSCHEDULE: Full-timeYour Talent. Our Vision. At Beacon Health Options, a proud member of the Anthem, Inc. family of companies, it’s a powerful combination. It’s the foundation upon which we’re creating greater access to care for our members, greater value for our customers and greater health for our communities. Join us and together we will drive the future of health care.For more than 30 years, Beacon Health Options has changed the way people live with behavioral health conditions. Today, we are the undisputed leader in behavioral health management, serving 37 million people across all 50 states. At Beacon, our mission is to help people live their lives to the fullest potential. Beacon offers superior clinical mental health and substance use disorder management, a comprehensive employee assistance program, work/life support, specialty programs for autism and depression, and insightful analytics to improve the delivery of care.Position: Aftercare / Enrollment Coordinator
Location: RemoteThe Aftercare / Enrollment Coordinator is responsible for assisting with non-clinical duties for all phases of follow up after inpatient services. Primary duties may include, but are not limited to:Follows up on members who are identified by clinical operations as needing aftercare follow up.
Verifies compliance with initial follow-up appointments.
Provides assistance with referral to a provider if initial appointment is not attended.
Assists members in coordinating outpatient follow-up.
Checks provider availability.
Documents results of follow up calls in system.
Completes non-clinical assessment tools relating to after care or HEDIS activities.
Calls members and providers and gathers discharge and other non-clinical information from providers/facilities as scripts and workflow allow.
Develops and completes reports for completion of outstanding after care activities as needed internally and as requested by clients.
Assists and provides non-clinical activities related to HEDIS expectations as determined by quality management leadership.
Assists quality management staff with non-clinical work tasks as needed.
Qualifications Education: High school diploma or GED required, BA/BS in health related field preferred
Experience: 1 year experience in customer service and/or related field; or any combination of education and experience which would provide an equivalent background
Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and has been named a 2019 Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.REQNUMBER: PS43052
Vacancy expired!