Job Details

ID #2420550
State California
City Ventura county
Full-time
Salary USD TBD TBD
Source California
Showed 2019-06-16
Date 2019-06-08
Deadline 2019-08-07
Category Customer service
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Customer Service / Sales Representative (eCommerce Automotive) (Ventura)

California, Ventura county 00000 Ventura county USA

Vacancy expired!

We are local automotive and powersports parts manufacturer, distributor, and online retailer. We distribute nation- and world-wide. Position is in an office environment but works closely with the warehouse.

We are looking for a highly driven and motivated self-starter to join our company within our Customer Service/ Sales department. This position is highly dynamic and requires excellent organization skills to provide to drive sales, provide excellent customer service, and troubleshoot technical issues in a timely manner.

Serious Applications only Please include a Cover Letter with your Resume

Responsibilities

Respond to customer inquiries in a timely manner via primarily phone calls but also email and support tickets

Troubleshoot and solve technical problems, approve warranty replacements

Capture sales and input them into system

Create new wholesale accounts and manage interactions with repeat buyers

Maintain a timely and appropriate response to customer calls or emails

Work cross-departmentally to ensure customer service, sales, and technical support goals are met.

Reports directly to General Manager

Skills Required

2+ years customer service experience

Intermediate knowledge of Microsoft Word and Excel

Knowledge of professional email etiquette

Excellent verbal and written communication

Minimum Requirements

High School Degree - Associates or BA/BS Preferred

2+ Years Customer Service and Sales experience

E-commerce experience a plus

Highly driven and motivated individual looking for a long-term position with plenty of growth

Compensation

$15-18/hr (DOE)

Health Insurance (Company makes 80% contribution, Blue Shield PPO)

401K w/ up to 6% matching after 6 months

6 Paid holidays per year

PTO after 1 year employment

Vacancy expired!

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