Job Details

ID #8289064
State California
City Ventura county
Job type Full-time
Salary USD DOE + Benefits DOE + Benefits
Source California
Showed 2021-01-17
Date 2021-01-12
Deadline 2021-03-13
Category Technical support
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Associate Technical Account Manager

California, Ventura county, 93001 Ventura county USA

Vacancy expired!

Yardi is a global software company providing innovative property management solutions and services in every real estate market. We are focused on providing our customers with superior products and outstanding customer service. We are passionate about technology and believe work should be fulfilling and fun! We are committed to our customers, employees and the communities where we live.

We are looking for motivated, enthusiastic team players with great customer service skills to provide technical support and implementation for Yardi’s VENDORCafe product!

What you will do

Provide amazing customer support and complete 3-4 implementations per week

Use your problem-solving skills to troubleshoot application issues

Use your strong interpersonal skills to help train clients on new features and functionality

Build rapport with clients and complete set ups with coordinated weekly calls

Focus on client success and handle vendor escalations

Be part of a great team and collaborate with team members across the U.S.

What you need to have

Bachelor’s degree in Business or related field

Awesome written and verbal communication skills

Phenomenal customer service skills and desire to go the extra mile

Excellent attention to detail and the ability to prioritize effectively

High comfort level troubleshooting and problem-solving issues

Great people skills and the ability to be personable and professional

Ability to learn new concepts and explain steps in a succinct way

Flexibility, and the ability to manage changing priorities

Strong follow up and the ability to work successfully in a team environment

What would be helpful to have

Accounting knowledge or prior exposure to accounts payable

Knowledge or experience related to procurement

SQL, Basic server and web server knowledge

What you get as a Yardi Employee

A great place to work with fantastic people

Ability to learn new technology and develop professionally

Competitive compensation

Comprehensive benefits – Medical/dental, paid time off, sick time, paid holidays, 401(k), profit sharing, life insurance, and more!

At Yardi, we’ve created a team of over 7,000 employees in over 40 locations around the globe dedicated to making great real estate software products and fostering a collaborative work environment. Yardi is a place where people with a wide variety of cultural and life experiences come together to make a difference. Our corporate culture stresses integrity, respect, trust, responsibility, and fun! Come join our growing team!

Please Apply At: https://careers.yardi.com/openings/job-posting/RES20415143/

EOE/Race/Gender/Disability/Vets

Vacancy expired!

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