Product Manager

Job Title: Product ManagerJob Type: Full TimeCompetitive SalaryComprehensive Benefits

• Collaborate directly with clinical users, teammates in the product team, software engineers, and QA analysts to design and launch best-in-class SaaS solutions to optimize and transform processes in the critical space of human biologics (organ, tissue, eye, placenta, other) donation and transplantation.

• Operate in a fast-paced, nimble environment to simultaneously manage diverse projects, ensure client success, help plan product roadmaps, produce CCCCT (correct, comprehensive, concise, consistent, and testable) software specifications and end-user materials, launch new products and systems, and support unique growth initiatives.
• When needed and not virtual, perform occasional domestic and international business travel to partner sites, prospective partner sites, and industry conferences.

• You prioritize Purpose (and Challenge and Autonomy) in your Career: You're ready and willing to work extremely hard - but need for it to be for a great and worthwhile cause.

• Building Product is your bread-and-butter: Transforming a customer's "wouldn't it be nice if " into a clear and executable product vision and implementable software requirements and designs for software developers and testers - and then getting the product successfully deployed - is what you do.

• You are a Natural Leader and Team Player: You don't need formal authority to successfully rally cross-functional teams around a well-communicated goal and plan. You don't need the winning idea to be your idea - you need for it to be the best idea. You raise teammates up with both praise and effectively-communicated feedback for improvement, while holding yourself accountable for team missteps.

• You are a Problem Solver: The bigger the problem and challenge, the more you want to solve it. You enjoy thinking creatively and critically to navigate ambiguity, identify root issues, and formulate clear action plans and positive results. You've weaved between plenty of rocks and hard places to arrive at great solutions balancing intricate and competing dynamics.

• You're Savvy to our Space: You don't need Google to know the definitions of EHR/EMR, HL7, FHIR, ICD10, UML, or JAD; that MoSCoW isn't just the capital of Russia; that Scrum and MVP aren't just sports references; and that LEAN isn't a new diet fad. You cringe when you see references to "HIPPA". And you can successfully administer the 5 Whys technique without being too annoying.

• You enjoy occasional Travel: You enjoy exploring new destinations with great company, know the value of TSA Pre, and (whenever possible) usually carry-on to hit the ground running.

• BA/BS in an Information Systems, Computer Science or related technical field, OR a BA/BS in a medical or clinical field, OR a BA/BS in a product marketing or design field
• Minimum of 3 years' relevant work experience as a software product manager or business analyst leading projects and teams, AND/OR in a leadership role with expertise configuring and using EMR/EHR or other clinical workflow System(s)
• Excellent client-facing presence and account management experience, interpersonal skills, and written + spoken communication skills
• Hands-on experience in digital product design, business analysis, workflow engineering, and software product management
• Extensive background producing user stories, software requirements, workflow and UML diagrams, and high/mid/low-fidelity iterative wireframes and prototypes
• Extensive background working with in-house and/or external software development and QA teams
• Experience planning, designing, testing, and/or coordinating workflows around application programming interfaces (APIs)
• Strong attention to detail, with emphasis on focus and organization
• Entrepreneurial drive and ability to excel in a fast-paced, team-based, and agile-oriented environment
• Proficient with standard MS Office suite (Excel, PowerPoint and Word) and web-based SDLC collaboration tools (e.g., Atlassian platform).

• Hands-on experience successfully designing and deploying Interoperability solutions in the healthcare space via HL7 or FHIR interfaces
• Hands-on experience drafting agreements (e.g., statements of work, vendor/supplier agreements, etc.)
• Hands-on experience with app (Apple, Android) design and development
• Advanced degree in information systems, business administration, or heath administration
• PmP Certification or other formalized project management certifications
• Healthcare information technology certifications
• Work experience in the space of human biologics donation and transplantation (e.g., organ procurement, organ transplant, tissue recovery, tissue processing, eye banking, birth tissue acquisition and processing, blood banking, etc.).

• Matching 401k
• Stock Options
• Excellent Medical, Vision, and Dental Benefits
• Paid Life Insurance
• Ongoing Paid Training
• Monthly Virtual Team-Building and Social Events