Vacancy expired!
Position Title: Member Service Representative I
Location: Biggs, CA (1 Full-time temporary position available)
Self-Help Federal Credit Union (SHFCU) is currently undergoing dynamic growth in its retail credit union operations in California and more recently in Illinois.
The Member Service Representative will report to the Branch Manager or designee during absence. He/she is responsible for accurate and efficient processing of member transactions, cross selling products and services, making modifications to accounts, adding account services, opening new accounts, and performing those functions according to the policies & guidelines of the credit union in a friendly, helpful manner.
Responsibilities:
Process share deposit payments, loan payments and account transfers.
Disburse cash and check withdrawals.
Open, close and balance own cash drawer daily.
Maintain drawer cash levels within prescribed amounts.
Open new membership accounts.
Address member inquiries about credit union services and about their accounts.
Post and Log night, ATM and mail deposits. (Part of dual-control team.)
Perform account maintenance as authorized.
Cross-sell credit union products and services.
Perform other duties and projects as assigned.
Requirements:
Strong commitment to our mission - creating economic opportunity for traditionally underserved communities.
Strong understanding of cultural competency
Preference for working in organizations that place priority on teamwork and collaboration
High School or equivalent
One to three years' experience in financial institution or other customer service industry with progressive cash handling responsibilities.
May be required to travel to cover other Branches.
May require bi-lingual language fluency, as needed to service members.
About Self-Help Federal:
Self-Help Federal Credit Union was chartered in 2008 to build a network of branches that serve working families and underserved communities. With 17 branches in California, 9 branches in Illinois, 2 branches in Florida, and 1 branch in Wisconsin, over $1 billion in assets, and serving more than 79,000 members, Self-Help Federal is one of the fastest-growing low-income designated credit unions in the country. It is part of the national Self-Help family of non-profit organizations whose collective mission is to create and protect ownership and economic opportunity for all. For 38 years, the Center for Community Self-Help and its affiliates have provided $7.9 billion in financing to help over 149,000 low-wealth borrowers buy homes, start and build businesses, and strengthen community resources. For more information, go to www.self-helpfcu.org and www.self-help.org.
We are an equal opportunity employer:
SHFCU is committed to providing equal employment opportunities to all persons regardless of race, color, class, age, religion (and lack thereof), disability that can reasonably be accommodated, marital status (including domestic partner status), ancestry, nationality, national origin, family status, sex (including pregnancy, childbirth, and related medical conditions), other medical condition (physical or mental), AIDS/HIV status, genetic information, sexual identity, gender identification (including transgender status), sexual orientation, and veteran status.
Compensation:
Competitive nonprofit salary, based on experience.
Please apply to our Human Resources Department:
Interested individuals please send a resume and cover letter to cahiringmanager@self-helpfcu.org and reference this job, "Member Service Representative, Biggs" in the subject line of your message.
The Self-Help Federal Credit Union is an Equal Opportunity Employer
Vacancy expired!