Vacancy expired!
Software company seeks motivated technical support and quality assurance technician to join our growing support team.
Typical Duties and Responsibilities:
Provide technical support to users of company's proprietary database software
Execute software testing procedures and document results
Write detailed defect reports and reproduction scenarios for development team
Maintain local network and related hardware/software (Windows Server, Sonicwall appliance, cable/DSL internet, VoIP, etc.)
Assist internal employees with workstation issues (Windows PCs, printers, networking, etc.)
Various other tasks as directed by management
Requirements:
Excellent written and verbal communication skills
Strong math skills
Professional attitude and appearance
Conflict resolution skills
Quick learner
Ability to multi-task in a fast-paced environment and with limited supervision
Proficiency with Microsoft Windows and related software and hardware
Intermediate-level experience with Microsoft Excel and Microsoft Word
Familiarity with database concepts, specifically Microsoft SQL Server
Construction, public works, project management, and/or accounting experience are a plus
This is a front line support position requiring direct interaction with clients. Some travel to tradeshows or client sites may also be required. Local candidates (within 30 miles of Yuba City) preferred.
Email resume and salary history
Vacancy expired!