Survey and Assessment Program Manager

SURVEY AND ASSESSMENT PROGRAM MANAGERDepartment of the Air ForceU.S. Air Force AcademyOverview

##### Open & closing dates

11/11/2019 to 11/15/2019

##### Service

Competitive

##### Pay scale & grade

GS 11

##### Salary

$63,054 to $81,976 per year

##### Appointment type

Permanent

##### Work schedule

Full-TimeLocationFew vacancies in the following location:-Air Force Academy, CORelocation expenses reimbursedNoTelework eligibleNo- DutiesSummaryClick on "Learn more about this agency" button below to view

Eligibilities being considered and other IMPORTANT

information.The primary purpose of this position is to manage the United States

Air Force Academy's (USAFA's) Survey Control Program (SCP) and

Assessment Data Repository Program.Learn more about this agencyResponsibilities

Manages the Survey Control Program (SCP) in support of the

overall USAFA institutional assessment program.

Leads USAFA Assessment Process.

Prepares complex statistical data and computer reports and

official correspondence.

Administers USAFA program of data and assessments requests.

Represents the Directorate at meetings, briefings and

conferences relating to data collection and assessment.

Travel RequiredOccasional travel - You may be expected to travel for this position.Supervisory statusNoPromotion Potential11

#### Job family (Series)

0301 Miscellaneous Administration And Program- RequirementsConditions of Employment

Must complete initial online questionnaire and additional

assessment(s)

U.S. Citizenship is required

Males must be registered for Selective Service, see www.sss.gov

May be required to acquire and maintain a security clearance

PCS expenses is not authorized

This posn is subject to provisions of the DoD Priority Placement

Program

Work may occasionally require travel away from the normal duty

station on military or commercial aircraft

Overtime may be required

May be required to perform other duties in support of extended

mission requirements based on the scope of the directorate

mission during times of conflict or staffing shortages

Employee must maintain current certifications

Disclosure of Political Appointments

All federal employees are required to have direct deposit.

May be required to perform duties in support of the READY

program including performing escort duties, ID checks, and other

additional duties as required

QualificationsIn order to qualify, you must meet the specialized experience

requirements described in the Office of Personnel Management (OPM)

Qualification Standards for General Schedule Positions,

Administrative and Management Positions, for GS-0301, Miscellaneous

Administration and Program Series.SPECIALIZED EXPERIENCE: Applicants must have at least one (1)

year of specialized experience at the next lower grade GS-09, or

equivalent in other pay systems. Examples of specialized experience

includes experience and knowledge in adapting analytical techniques

and evaluation criteria to the measurement and improvement of

program effectiveness and/or organizational productivityOR

EDUCATION: : Ph.D. or equivalent doctoral degree or 3 full

years of progressively higher level graduate education leading to

such a degree which demonstrates the knowledge, skills, and

abilities necessary to do the work of the position. NOTE: You must

submit a copy of official transcripts.OR

COMBINATION OF EXPERIENCE AND EDUCATION: A combination of

education and experience may be used to qualify for this position as

long as the computed percentage of the requirements is at least

100%. NOTE: You must submit a copy of official transcripts.FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS)

POSITIONS: Merit promotion applicants must meet applicable

time-in­-grade requirements to be considered eligible. One year at

the GS-09 level is required to meet the time-in-grade requirements

for the GS-11 level. TIG applies if you are in a current GS position

or held a GS position within the previous 52 weeks.KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will

be evaluated on the basis of your level of knowledge, skills,

abilities and/or competencies in the following areas:

Knowledge of current statistical practices, privacy policies, and

regulations to adjust and adapt established statistical methods to

problems, and plan and prepare statistical reports on a continuing

basis.

Knowledge of statistical theory, techniques and sampling

procedures to administer surveys via paper or a computer network

within established procedures and standards, and then facilitate the

subsequent data collection/consolidation.

Skill in oversight and use of databases, automated data

processing software packages (statistical graphics, database,

spreadsheet, word-processing programs, and statistical computer

software), procedures, and techniques sufficient to perform system

inquiries, create data files, and to develop statistical procedures

to analyze the information collected.

Ability to recommend revisions in work methods and resolve

problems that will improve accuracy and production of reports,

develop detailed specifications for tabulation of data, test data

accuracy and incorporate changes into final procedures.

Ability to effectively communicate both orally and in writing to

coordinate the work efforts of different organizations and agencies,

and to work effectively with people.

Ability to coordinate inputs to data surveys from a variety of

sources such as interviews, NCAA, U.S. Department of Education,

Accreditation Committees, and national magazine publishers where

sources of data are widely varied in nature and characterized by

diversity in classifications, time periods, degree of detail, or

reliability.

PART-TIME OR UNPAID EXPERIENCE: Credit will be given for

appropriate unpaid and or part-time work. You must clearly identify

the duties and responsibilities in each position held and the total

number of hours per week.VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience,

including volunteer work done through National Service Programs

(i.e., Peace Corps, AmeriCorps) and other organizations (e.g.,

professional; philanthropic; religious; spiritual; community;

student and social). Volunteer work helps build critical

competencies, knowledge and skills that can provide valuable

training and experience that translates directly to paid

employment.You will receive credit for all qualifying experience,

including volunteer experience.EducationIF USING EDUCATION TO QUALIFY: If position has a positive degree

requirement or education forms the basis for qualifications, you

MUST submit transcriptswith the application. Official

transcripts are not required at the time of application; however, if

position has a positive degree requirement, qualifying based on

education alone or in combination with experience, transcripts must

be verified prior to appointment. An accrediting institution

recognized by the U.S. Department of Education must accredit

education. Click here to check accreditation.FOREIGN EDUCATION: Education completed in foreign colleges or

universities may be used to meet the requirements. You must show

proof the education credentials have been deemed to be at least

equivalent to that gained in conventional U.S. education program. It

is your responsibility to provide such evidence when applying.ADDITIONAL INFORMATION FOR

ACTIVE DUTY SERVICES

MEMBERSACTIVE DUTY SERVICE MEMBERS: The VOW Act requires federal

agencies to treat an eligible active duty service member as a

veteran, disabled veteran, and preference eligible (as applicable)

when applying for civil service positions before the effective

release or discharge date. Appointment of military members before

the release or discharge date is permissible if the member is on

terminal leave. At the time the active duty member applies for a

civil position, he or she must submit a "certification" memo in lieu

of a DD-Form 214, Certificate of Release or Discharge from Active

Duty. Active duty members applying for a civil service position

without submitting a valid certification memo or DD-Form 214 with

their application will render the member ineligible for the

position. The certification memo must originate from the member's

military service branch on official letterhead and contain the

following:

Name/Rank/Grade of Service Member

Branch of Armed Forces

Dates of Active Service (Start and End Date(s)

Expected Date of Discharge/Release from Active Duty

Terminal leave start date (if applicable)

Expected character of service/discharge and type of separation

(i.e. separation or retirement)

Must be certified within 120 days of anticipated discharge

Signature by, or by direction of the adjutant, personnel office,

unit commander, or higher headquarters commander.

Note: The VOW Act provides tentative preference. If appointed, a

DD Form-214 must be submitted upon receipt.

Additional informationInteragency Career Transition Assistance Program (ICTAP): For

information on how to apply as an ICTAP eligible click here. To be

well-qualified and exercise selection priority for this vacancy,

displaced Federal employees must be rated well qualified or above

for this position. You must submit a copy of the agency notice, your

most recent performance rating, and your most recent SF-50 noting

position, grade level, and duty location.Employed Annuitants (Reemployed Annuitants): Applicants in

receipt of an annuity based on civilian employment in the Federal

Service are subject to the DoD Policy on The Employment of

Annuitants. Click here for more information.120-Day Register: This announcement may result in a 120-day

register that may be used to fill like vacancies for 120 days after

the closing date. Applicants may be referred for consideration as

vacancies occur.If you have questions regarding this announcement and have hearing

or speech difficulties click here.How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the

qualifications above.You will be evaluated based on how well you meet the qualifications

listed in this vacancy announcement. Your qualifications will be

evaluated based on your application materials (e.g., resume,

supporting documents), the responses you provide on the application

questionnaire, and the result of the online assessments required for

this position. You will be assessed on the following competencies

(knowledge, skills, abilities, and other characteristics):The resume/documents you submit must support your responses to the

online questionnaire. If your application contradicts or does not

support your questionnaire responses, you will receive a rating of

"not qualified" or "insufficient information" and you will not

receive further consideration for this job.APPRAISALS/AWARDS: Hiring Managers use objective methods and

consider previous performance appraisals and awards in the selection

process. Current Federal Civilian employees should list any relevant

performance related rating and/or awards in your resume.BASIS OF RATING: The assessments for this job will also measure

Knowledge, Skills and Abilities (KSA) as listed under

Qualifications

In order to be considered for this position, you must complete all

required steps in the process. In addition to the application and

application questionnaire, this position requires an online

assessment. The online assessment measures critical general

competencies required to perform the job.Overstating your qualifications and/or experience in your

application materials or application questionnaire may result in

your removal from consideration. Cheating on the online assessment

may also result in your removal from consideration.Background checks and security clearanceSecurity clearanceNot RequiredDrug test requiredNo- Required DocumentsThe following documents are required and must be provided with

your application. Applicants who do not submit required

documentation to determine eligibility and qualifications will be

eliminated from consideration. Other documents may be required

based on the eligibility/eligibilities you are claiming. Click

here to view the AF Civilian Employment Eligibility Guide and

the required documents you must submit to substantiate the

eligibilities you are claiming.

Online Application: Questionnaire

Resume: For qualification determinations your resume must

contain hours worked per week and dates of employment (i.e.,

month/year to month/year or month/year to present). If your

resume does not contain this information, your application may

be marked as insufficient and you will not receive consideration

for this position. If you are a current Federal employee or

previous Federal employee, provide your pay plan, series and

grade, i.e. GS-0301-09. Current Federal Civilian Employees

should list any relevant performance related rating (given

within the last three years) and/or incentive awards in your

resume. Do NOT include photographs (or links to social media

such as LinkedIn), inappropriate material, inappropriate

content, nor personal information such as age, gender, religion,

social security number, etc., on your resume.

Transcripts/Registration/License: If qualifying on

education/position requires education, you must submit copies of

your transcripts and if required for the position, submit an

active, current registration/license.

Veterans: If claiming VRA, VEOA or Veterans' Preference - Submit

VOW certification memo or copy of the official DD-Form 214,

which must include the character of service/type under honorable

conditions (i.e., with an honorable or general discharge). This

will be annotated in block 24 on member copy 2, 4, or 7 of the

DD-Form 21 If you are also claiming 10-point preference and/or

30% Disabled Veteran, you must submit a VA Letter or a

disability determination from a branch of the Armed Forces (or

documentation of Purple Heart, if applicable).

Current or Former Federal Civilian Employees (includes current

Air Force employees): You must submit a legible copy of a SF-50,

Notification of Personnel Action. The SF-50, block 24 must

contain "1" or "2" AND block 34 must be a "1". Employees

eligible under an OPM approved interchange agreement, block 34

may contain a "1" or "2".

Promotion Consideration: If you wish to be considered as a

promotion candidate and your SF-50 has an effective date within

the past year, it may not clearly demonstrate you meet the

one-year time-in-grade requirements. You will need to provide

additional SF-50s which clearly demonstrates you meet the

time-in-grade requirements (examples of appropriate SF-50s

include Promotions, Within-Grade, Grade/Range Increases, and

SF-50s with an effective date more than one year old).

If you are requesting a reasonable accommodation to the USA Hire

Competency Based Assessments, submit documentation to support

your request, including the Reasonable Accommodation Request

Form found here

OPTIONAL DOCUMENTS:

Performance Appraisals for Current Federal Civilian Employees -

Most recent performance appraisals (dated within last 3 years)

showing the official rating of record, signed by a supervisor, or

statement why the performance appraisal is unavailable.Reasonable Accommodation (RA) Requests: If you believe you have

a disability (i.e., physical or mental), covered by the

Rehabilitation Act of 1973 as amended and Americans with

Disabilities Act 1990 as amended, that would interfere with

completing the USA Hire Competency Based Assessments, you will be

granted the opportunity to request a RA in your online application.

Requests for RA for the USA Hire Competency Based Assessments and

appropriate supporting documentation for RA must be received prior

to starting the USA Hire Competency Based Assessments. Decisions on

requests for RA are made on a case-by-case basis. If you meet the

minimum qualifications of the position, after notification of the

adjudication of your request, you will receive an email invitation

to complete the USA Hire Competency Based Assessments. You must

complete all assessments within 48 hours of receiving the URL to

access the USA Hire Competency Based Assessments, if you received

the link after the close of the announcement. To determine if you

need a RA, please review the Procedures for Requesting a Reasonable

Accommodation for Online Assessments here:

https://help.usastaffing.gov/Apply/index.php?title=ReasonableAccommodationsforUSAHireIf you are relying on your education to meet qualification requirements:Education must be accredited by an accrediting institution

recognized by the U.S. Department of Education in order for it to be

credited towards qualifications. Therefore, provide only the

attendance and/or degrees from schools accredited by accrediting

institutions recognized by the U.S. Department of Education.Failure to provide all of the required information as stated in this

vacancy announcement may result in an ineligible rating or may

affect the overall rating.- BenefitsA career with the U.S. Government provides employees with a

comprehensive benefits package. As a federal employee, you and your

family will have access to a range of benefits that are designed to

make your federal career very rewarding. Learn more about federal

benefits.Review our benefitsEligibility for benefits depends on the type of position you hold

and whether your position is full-time, part-time, or intermittent.

Contact the hiring agency for more information on the specific

benefits offered.- How to ApplyPlease read the entire announcement and all the instructions before

you begin an application. To apply for this position, you must

complete the initial online application, to include the initial

online assessment and submission of the required documentation

specified in the Required Documents section below. The complete

application package must be submitted by 11:59 PM (ET) on the

11/15/2019 the announcement to receive consideration. The

application process is as follows:To preview the Application Questionnaire, please click the following

link: https://apply.usastaffing.gov/ViewQuestionnaire/10649152

To begin the application process, click the Apply Online

button.

Answer the questions presented in the application and attach all

necessary supporting documentation.

Click the Submit Application button prior to 11:59 PM (ET) on

11/15/2019.

After submitting an online application, you will be notified

whether or not you are required to take additional online

assessments through the USA Hire Competency Based Assessment system.

This message will be delivered to you both on screen and via email

notification.

If you are asked to take the USA Hire Competency Based

Assessments, you will be presented with a unique URL to access the

USA Hire system. Access to USA Hire is granted through your USAJOBS

login credentials. Be sure to review all instructions prior to

beginning your USA Hire Assessments. Be sure to review all

instructions prior to beginning your USA Hire Assessments.

Click here for Computer System Requirements.

Note, set aside at least 3 hours to take these assessments;

however, most applicants complete the assessments in less time. If

you need to stop the assessments and continue at a later time, you

can re-use the URL sent to you via email and also found on the

Additional Application Information page that can be located in the

application record in your USAJOBS account.

To update your application, including supporting documentation, at

any time during the announcement open period, return to your USAJOBS

account (https://my.usajobs.gov/Account/Login). There you will find

a record of your application, the application status, and an option

to Update Application. This option will no longer be available once

the announcement has closed.To verify the status of your application both during and after the

announcement open period, log into your USAJOBS account:

https://my.usajobs.gov/Account/Login . All of your applications will

appear on the Welcome page. The application record in your

USAJOBS account provides an Additional Application Information

page that provides information regarding the documentation you

submitted and any correspondence we have sent related to this

application. The Application Status will appear along with the

date your application was last updated. For information on what each

Application Status means, visit:

https://www.usajobs.gov/Help/how-to/application/status/.When you receive a notification from your USAJOBS account it may

indicate that your application is complete after you submit the

initial online questionnaire and documentation, however, your

application will NOT be complete until you have successfully

completed the next step described below.If you meet the minimum qualifications of this position, you may be

presented with instructions on how to access the USA Hire Competency

Based Assessments system. These additional online assessments must

be completed within 48 hours following the close of this

announcement unless you have requested Reasonable Accommodation for

the USA Hire Competency Based Assessments. Your results will be kept

on record for one year when applying for future jobs that require

the same USA Hire Competency Based Assessments.Your results will be kept on record for use when applying for future

jobs that require the USA Hire Competency Based Assessments. You

will not be allowed to re-take them for one year. Before attempting

to take the USA Hire Competency Based Assessments, you should visit

https://usahire.opm.gov/assess/default/sample/Sample.action to

determine if the computer you are using is likely to experience any

issues during testing. If you have questions about the computer

requirements or require technical assistance please contact

helpdesk@usahire.opm.gov. If you accidently deleted the invitation

to the USA Hire Competency Based Assessments or otherwise need the

information re-sent (e.g., you feel you have not received it due to

a SPAM filter), you should contact helpdesk@usahire.opm.gov to

request the invitation to be re-sent. Requests to re-send

invitations to the USA Hire Competency Based Assessments must be

received by helpdesk@usahire.opm.gov BEFORE the close of the Job

Opportunity Announcement.Human Resources WILL NOT modify or change any answers submitted

by an applicant.Agency contact informationTotal Force Service CenterPhone1-800-525-0102EmailDO.NOT.EMAIL@CALL.ONLYAddressUSAF Academy

5136 Eagle Drive

USAF Academy, CO 80840

USLearn more about this agencyNext stepsOnce your application package and online questionnaire is received

you will receive an acknowledgement email.Based on your application and your responses to the application

questionnaire, you may be presented with instructions on how to

access the USA Hire system to complete the online assessments. The

online assessments must be completed within 48 hours following the

close of this announcement. You will have the opportunity to request

a testing accommodation for the assessment should you have a

disability covered under the Americans with Disabilities Act

(ADA).Your assessment results will be kept on record for one year and used

toward future positions for which you might apply that require the

same assessments.To check the status of your application or return to a previous or

incomplete application, log into your USAJOBS account, select My

Applications, and click on the More Information link under the

application status for this position.If you do not provide an email address, you are responsible for

checking status updates and notifications in USAJOBS. Hard copy

notifications will not be sent to you.- Fair & TransparentThe Federal hiring process is setup to be fair and transparent.

Please read the following guidance.Equal Employment Opportunity PolicyThe United States Government does not discriminate in employment on

the basis of race, color, religion, sex (including pregnancy and

gender identity), national origin, political affiliation, sexual

orientation, marital status, disability, genetic information, age,

membership in an employee organization, retaliation, parental

status, military service, or other non-merit factor.

Equal Employment Opportunity (EEO) for federal employees & job

applicants

Reasonable Accommodation PolicyFederal agencies must provide reasonable accommodation to applicants

with disabilities where appropriate. Applicants requiring reasonable

accommodation for any part of the application process should follow

the instructions in the job opportunity announcement. For any part

of the remaining hiring process, applicants should contact the

hiring agency directly. Determinations on requests for reasonable

accommodation will be made on a case-by-case basis.A reasonable accommodation is any change to a job, the work

environment, or the way things are usually done that enables an

individual with a disability to apply for a job, perform job duties

or receive equal access to job benefits.Under the Rehabilitation Act of 1973, federal agencies must provide

reasonable accommodations when:

An applicant with a disability needs an accommodation to have an

equal opportunity to apply for a job.

An employee with a disability needs an accommodation to perform

the essential job duties or to gain access to the workplace.

An employee with a disability needs an accommodation to receive

equal access to benefits, such as details, training, and

office-sponsored events.

You can request a reasonable accommodation at any time during the

application or hiring process or while on the job. Requests are

considered on a case-by-case basis.Learn more about disability employment and reasonable accommodations

or how to contact an agency.Legal and regulatory guidance

Financial suitability

Social security number request

Privacy Act

Signature and false statements

Selective Service

New employee probationary period

This job originated on www.usajobs.gov. For the full announcement and to

apply, visit www.usajobs.gov/GetJob/ViewDetails/551353500. Only resumes

submitted according to the instructions on the job announcement listed

at www.usajobs.gov will be considered.