Ice Rink Attendant - Winter

Create a warm, safe, and memorable skating experience in Hotel Jerome’s courtyard rink. You’ll greet guests, size and fit skates, supervise the ice, support special activations, and uphold safety, service, and brand standards.Guest service & check-inWelcome guests, manage queues, verify waivers, process payments, and explain rink rules, schedules, and capacity limits.Size, fit, and sanitize skates/helmets; assist with lace-up and adjustments; issue skate aids as needed.Safety & supervisionMonitor ice conditions and guest behavior; pace sessions; enforce rules with confidence and courtesy.Respond to slips/falls; provide basic first aid and complete incident reports; escalate to Security/Manager as needed.Rink operationsPerform light ice maintenance between sessions (shovel/squeegee/edging).Set and reset the rink deck (benches, mats, signage, queue stanchions) and maintain clear 5-ft egress around the perimeter.Equipment careTrack inventory; sanitize and rack skates/helmets; sharpen skates per schedule; flag repairs/defects.Programming & eventsSupport holiday activations, family sessions, and private rentals.AdministrationOperate POS; reconcile session counts and cash/charge summaries; maintain opening/closing checklists and logs.Uniform & grooming:Hotel-issued outerwear; personal base layers suitable for cold weather; closed-toe, slip-resistant footwear. Grooming aligned with brand standards.Training provided:Rink SOPs, guest safety and incident response, POS/waivers, equipment fitting/sanitization, and brand service standards.