Job Details

ID #12297372
State Colorado
City Aurora
Job type Permanent
Salary USD BASED ON EXPERIENCE BASED ON EXPERIENCE
Source Ascent Services Group
Showed 2021-04-16
Date 2021-04-15
Deadline 2021-06-14
Category Et cetera
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Jr. Network Engineer (Incident Response)

Colorado, Aurora, 28273 Aurora USA

Vacancy expired!

Job #: 21-03351Title: Jr. Network Administrator (Incident Response) Client Location: Charlotte, NC- Starting Remote, but planning to return onsiteDuration: Direct Hire One of our enterprise clients on the cutting edge of designing, implementing, and managing data centers for multiple clients is seeking Jr. Network Administrator to join their team in a Direct Hire position. Qualified candidates must be ok with working overnight shifts from 8PM-7AM. If you or anyone in your network would be interested to learn more please reach out! This position is only available to candidates who can work under a w2 and who do not require current or future visa sponsorship. Responsibilities:

  • Excellent verbal and written communication skills to enable concise and clear updates to customer service requests and incidents in a prompt manner
  • Identify recurring incidents within a customer's environment and determine the need to escalate to the appropriate technical resources, ensuring resolution of more complex issues
  • Desire to stay current on technology trends and Information Technology concepts
  • Collaborate with customers and teammates to determine improvement areas for capabilities and processes
  • Strive for First Call Resolution utilizing your troubleshooting skills and following the defined clients processes
  • Engage customers in a professional manner, resolving requests and incidents with a high sense of urgency and ownership
  • Be a team player focused on collective improvement and growth
  • Ability to quickly learn and apply knowledge of clients technology solutions to support incident management within customer environments, including incident response across the following areas: Microsoft & Linux OS, Cisco devices, Fortinet firewalls, CommVault backup solutions, VMware, Cloud Computing, Disaster Recovery systems, and much more
  • Adhere to the clients Core Values (Customer-centric, Collaborative, Caring, Competitive, Committed, Fun, Bold, Honest, Innovative)
  • For more experienced team members, mentor first level staff and serve as a primary escalation point for incidents and requests
Requirements:
  • Minimum 3 years of experience working within an IT Support environment
  • AA, BS, or High School Diploma and actively pursuing and advanced degree in the technology field
  • Network +, Security + and / or CCNA desired
  • Microsoft MCP or MCSA preferred
  • Use of command line tools such as CMD, Telnet, SSH, GIT, and SCP (PowerShell, Bash or VBScript language skills is a plus)
  • Current experience applying troubleshooting techniques across various server, application, and network technologies including:
  • Remote Desktop, SSH, FTP
  • Microsoft Server Technologies (e.g. Server 2012) and OS Administration
  • VMWare and/or other virtualization technologies
  • Linux (or other nix platforms) Administration
  • VLAN's, ACL's, IP subnets
  • Networking and Switching concepts
  • Load Balancing
  • Firewall Configuration
  • Positive attitude with a strong sense of urgency and ownership of quality work deliverables
  • Excellent verbal and written communications skills
  • Strong interpersonal communication skills, excellent problem-solving skills, and a positive, customer satisfaction mindset are critical to this position
  • Experience with ticketing systems in an ITIL environment; ITIL v3 certification preferred
Tom Gartland Technical RecruiterAscent If this is not a fit for you or you are not interested, Ascent Services Group offers an excellent Referral Bonus! We look forward to hearing from you! About Ascent: The Ascent Services Group (ASG) is a nationally recognized technology staffing and consulting firm whose fundamental business is providing staffing services to Small, Medium, and Large Enterprise clients in our core market verticals: Financial Services, Healthcare, Technology and Life Sciences. As consultants for ASG, you will have access to many of the top clients within the industries we serve. Our goal is to deliver innovative talent through proven best practices and effective resource optimization. Become one of ASG s candidates and experience the difference!IND05

Vacancy expired!

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