Vacancy expired!
As Boulder's premier Hotel & Spa we strive to create memorable travel experiences for our guests and exceptional employment experiences for our associates. St Julien's goal is to become the destination of choice in the State of Colorado by providing world-class service. To do this, we must find and invest in associates who have talents that will enhance St Julien's Four Star/Four Diamond reputation and brand.
St Julien Hotel & Spa is looking for a self-driven and professional Group Rooms Coordinator to round out our Reservations Team! You will apply your people skills and property knowledge to connect guests' needs and travel expectations with the hotel's luxury offerings. You will have the opportunity to earn additional pay incentives to increase your paycheck, but it all depends on your skills and effort. If you are interested in gaining sales knowledge and want to make a meaningful contribution to the bottom line, then you might be just what we're looking for!
Essential Job Functions:
- Responsible for outreach and introductions between group client as the designated room contact, processing of group turnover, and setup of group billing
- Process and managing group rooming lists and call-in groups
- Review and monitor group cut-off dates
- Creation and maintenance of group web links
- Communicate all pertinent information on group room requirements to appropriate departments
- Communicate all pertinent information to client regarding room pick-up, hotel availability, cut-off dates, etc.
- Handle all telephone reservations per the Preferred/Forbes luxury standards.
- Greet internal and external calls within 3 rings promptly and politely and correctly direct transfers, if needed.
- Anticipate and handle all guests' special requests and needs.
- Create an opportunity for up-selling on all guest room reservations.
Incentive Programs:
- Apply your sales skills to up-sell room types and earn additional monetary incentives.
- Additionally, you can earn monetary incentives through our "secret shopper" program when you demonstrate your exceptional guest service skills.
Qualifications:
- Previous hotel Reservations experience highly preferred
- Must be able to multitask and handle managing multiple groups simultaneously
- Must be available to work weekdays, weekends, and holidays
If you are interested in partnering with us for one of these amazing opportunities visit us online: http://www.stjulien.com/careers
St Julien Hotel & Spa offers amazing Perks & Benefits!
All Associates are eligible for the following Perks & Benefits:
EcoPass (Bus Pass)
Weekly Paychecks
AFLAC
Direct Deposit
50% off the Spa, Jill's Restaurant and T-Zero (alcoholic beverages not included)
Room Rate of $109 - 6 nights a year
1 free meal per shift
401K Plan
AND MORE!
Full Time Associates are eligible for the following Perks & Benefits:
Medical
Dental
Vision
PTO, Holiday Pay & Birthday Pay
Find us on Glassdoor.com to see what other associates say about working here!
As a part of our pre-employment screening process, candidates who are extended an offer of employment are required to pass a criminal background check.
Vacancy expired!