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Come work and play in the mountains! Whether it’s your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development program, and wellness benefits to fuel your success.Join us to create your Experience of a Lifetime!Job BenefitsSki/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities
401(k) Retirement Plan
Employee Assistance Program
Excellent training and professional development
Referral Program
Seasonal Full Time roles are eligible for the above, plus:Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (after eligible employees work 500 hours)
Free ski passes for dependents
Critical Illness and Accident plans
Job SummaryResponsible for overseeing the operations of the hotel overnight and providing a high level of guest service. Complete daily paperwork and guest charges and review for accuracy and completeness. Reviews inventory and makes shifts as necessary, provides a high level of guest services, including checking guests in and out, delivering room amenities and answering and addressing any guest inquiries and solve issues. Position works out of the Grand Lodge but also provide guest service to The Lodge at Mountaineer Square, and Plaza/Crested Butte Property Management.Job SpecificationsOutlet: The Grand Lodge Hotel - Crested Butte Mountain Resort
Starting Wage: $21 / hour
Shift & Schedule Availability: Full Time
Job ResponsibilitiesOversees the front desk operation and functions during the overnight hours in accordance with established procedures.
Handles the function of guest services by assisting with late check-ins, early check outs, overnight guest requests or concerns, wake up calls and other issues for Grand Lodge, Lodge at Mountaineer Square, and Plaza/CB Property Management.
Prepares registration cards and check-in packets for the upcoming day for the Grand Lodge.
Manages the preparation of daily business activity summary reports and distribution of reports using strong attention to detail and ensuring strict accuracy of information.
Perform housekeeping duties such as delivering guest and room amenities and maintaining a clean environment including common hotel areas.
Input data, hours and other pertinent information in to spreadsheets and reports.
Have a clear and concise understanding of the operating systems used by the hotel and utilize their functions for your day to day duties.
Post room charges and room taxes to guest accounts and owner accounts.
Ensure the safety of hotel guests and employees during the overnight hours.
Communicate effectively to other departments via email and daily shift pass along.
Other duties as assigned
Job RequirementsHigh School Diploma or Equivalent.
Work experience in a guest service facet, hotel audit preferred. Accounting experience is a plus.
Microsoft Office, Property Management Systems (LMS preferred), General Computing.
Ability to communicate in English effectively in both written and verbal mediums.
The budgeted range starts at $21. Actual pay will be adjusted based on experience.Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.Requisition ID 465767
Vacancy expired!