Vacancy expired!
- Work with internal teams to obtain an in-depth understanding of the product and the training requirements
- Research, analyze, and author content with guidance from a senior trainer or other Subject Matter Experts
- Edit content for convention and style to maintain proper look and feel in all documentation
- Develop training exercises applicable to a given course and test software to confirm that it works according to said exercises
- Conduct training, both virtual and in-person
- Seek feedback from learners and incorporate into future trainings
- Work with video editor to develop on-demand content
- Identify and make recommendations for improvement in the training processes
- Contribute to department internal practices and procedures
- Experience working with ERP software as a trainer, implementer, or tester
- Bachelor’s degree in business administration or computer science
- Ability to speak and write clearly, so that both technical and non-technical audiences can understand
- Ability to describe complex processes clearly and concisely
- Demonstrated eye for detail and consistency
- Effective time-management skills; ability to prioritize, follow-through with tasks, juggle multiple tasks, and meet deadlines
- Comfortable presenting to a broad audience
- Strong understanding of business processes in finance, projects, distribution or manufacturing
- Basic familiarity with the agile software development process
- As a member of the Training team, you will not only learn the software, but also develop relevant content, create applicable exercises, and conduct training to our employees, partners, and customers.
- Training team members work independently, but within the framework of a close-knit team.
- Prospective individuals must have detailed product/functional knowledge in one of the client's key product areas and ideal candidates would have one or more of the following skills: Implementation experience, a good working knowledge of project and training tools, exposure to instructional design concepts and change management methodologies.
- This role requires expert communication skills, willingness to take on a wide range of responsibilities, and the ability to drive a project (end to end course) holistically.
Vacancy expired!