Associate Project Manager / Business Analyst

NIC Colorado, a division of Tyler Technologies is the organization behind eGovernment services in the State of Colorado. We are a talented team of programmers, designers and project managers who are dedicated to improving the lives of Colorado citizens through the web and mobile applications that we build on behalf of our government partner in Colorado. We are passionately leading a new era of digital public service, using technology to bring government to the people of Colorado in meaningful and convenient ways.

• Interpret business objectives and align project development activity with business priorities and strategies
• Identify and document business rules, functional requirements, system workflows, and project milestones based on design and scope of work
• Assist with building project specifications, user integration guides, training documents, identifying business processes, and providing recommendations related to proposed solutions
• Manage project activities to achieve stated project goals, objectives, budgets and schedules.
• Develop key project documentation, including, but not limited to, task orders/work orders, statements of work, requirements and specification documents, comprehensive project management plans and all associated sub-plans, deployment plans, and lessons-learned documents.
• Work with the cross-functional teams to identify, articulate, and mitigate project issues and risks.
• Proactively manage internal project teams, and when necessary, consultants and/or external vendors.
• Effectively manage resource allocations, resource scheduling, inter-project and external project dependencies.
• Implement and execute comprehensive stakeholder management and communication plans.
• Create and deliver presentations on project goals and plans, including progress reports.
• Analyze and effectively report on project metrics – e.g., ETC, EV, profitability, project progress, issues and risks.
• Perform other Project Management related duties as requested to achieve organizational objectives.
• Contributes to account management initiatives, including partner relationship development and cultivating new opportunities for deployed services.
• Other responsibilities assigned by manager.
• Attend regular project meetings as requested to disseminate project status information; work closely with the development team in project coordination.
• Problem solve and troubleshoot application related issues; identify and understand the issue/challenge of clients and construct counter-solutions; ensure issues are identified, tracked, and reported/resolved in a timely manner.

• 2-5 years of Business Analyst or Project Management experience leading IT project teams
• History implementing project management best practices leveraging multiple methodologies
• Experience defining business rules, functional requirements, system workflows, and project milestones based on design and scope of work
• Experience with E-Commerce projects, specifically online payment engines and/or credit card transactions.
• PMP, PMI-ACP, Scrum Master or similar project management certification.
• ITIL ITSM Foundation certification.
• Positive Attitude – Displays enthusiasm for the industry.
• Self-aware - Understanding of personal abilities and honest assessment of areas requiring growth. Solicits feedback and listens to others- acknowledges opportunity to improve.
• Reliability – Committed, punctual, accountable.
• Professionalism - Ability to ethically communicate effectively in writing and verbally. Soft skills to represent the organization clearly and accurately.
• Initiative - Ambition and self-motivation to keep learning and improving themselves and others. Takes advantage of opportunities for more responsibility. Focus on career development of self and others. Dedication to the PMO efforts and strategic plans of the business. Seeks continual improvement.
• Respect – Sets clear expectations for self and others. Exhibits active listening skills and solicits/considers views of others when making decisions.
• Integrity – Honesty, trustworthiness, forthrightness, accountability.

• Bachelor’s degree (or higher) in Engineering, Computer Science, or other related scientific, technical or business discipline.
• Willingness to obtain PMP, PMI-ACP, Scrum Master or similar project management certification.
• Understanding of the full SDLC and SDLC Methodologies (Waterfall, Agile, etc.)
• Experience performing risk and issue management including strategies related to identifying risks, tracking and mitigating risks.
• Hands-on experience using PM Tools to manage project execution (i.e. JIRA, Smartsheet, Salesforce, etc.)
• Demonstrated effective group facilitation skills.
• Ability to identify and understand complex problems/issues and develop effective solutions.
• Ability to work well independently and in a team environment.
• Ability to handle multiple tasks, prioritize and meet deadlines.
• Exceptional written and verbal communication skills.

• Competitive compensation program
• Competitive Health, Dental, and Vision
• Matching 401(k) contributions
• Disability insurance
• Life insurance
• Company wellness program
• Casual and fun office environment
• Paid state holidays/vacation
• Tuition reimbursement