Account Executive - Strategic

As an Account Executive, Strategic, you will lead Freshworks’ efforts to build transformative partnerships with global enterprise organizations. Your expertise in ITSM and EX solutions will enable you to craft and deliver high-value strategies that help organizations optimize their employee experience and operational efficiency. You’ll thrive in complex, long sales cycles, engaging C-suite executives and global teams to create lasting impact. Key ResponsibilitiesStrategic Partnership Development: Build long-term, trusted relationships with C-suite executives and global stakeholders to deliver enterprise-wide ITSM and EX transformation strategies.Enterprise-Wide Solution Selling: Leverage your expertise in EX workforce transformation and enterprise ITSM solutions to craft tailored proposals that deliver measurable value to clients.RFP Leadership: Lead and execute complex RFP processes, ensuring that Freshworks’ solutions are positioned as the ideal choice for global enterprises.Custom Engagements: Collaborate with internal teams to design and deliver highly customized solutions that align with the strategic priorities of enterprise organizations.Influential Stakeholder Management: Navigate complex organizational structures to align diverse global teams and secure buy-in from decision-makers.Pipeline Management: Strategically manage a high-value pipeline with long sales cycles, ensuring consistent progress toward closing significant deals.