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Job Description
Role Purpose:We are currently seeking a Business Analyst to join our Digital Experience team. This position will collaborate closely with our Technical Project Manager as well as Solution Architects. Note that this is a client-facing role to elicit functional and technical requirements. Experience working with geographically dispersed teams and UAT planning / execution is required.
Responsibilities:- Act as a Subject Matter Expert on CMS project implementations, answering questions from within the team as well as other team members
- Work closely with the Solution Architect to refine requirements and break them down into meaningful chunks of work that can be handed over for development and testing
- Work with client Product Owner and team members to groom and refine features so that they are complete and concise
- Participate in Agile ceremonies and, if requested, facilitate these meetings
- Help with User Acceptance Testing (UAT)
- Maintain system documentation for the duration of assigned project(s)
Qualifications
Experience:- Strong experience in eliciting, defining, analyzing and documenting business and user needs in the form of business, functional, non-functional requirements, size, complexity, priorities, and risks
- Strong communication and problem-solving skills; ability to drive solutions with the clients and technical team
- Deeply understand business processes/problems and bring that understanding to discussions with developers and designers, clients and other analysts
- Able to work in and support a team environment across different time zones
- Strong project management and technology skills
- Excellent written and oral communications skills
- Proficiency in Jira and Confluence (or similar tracking tools)
- Willingness to travel when necessary
- Adobe Business Practitioner Certifications (AEM, Target, Analytics)
- CMS experience (AEM, Drupal, Sitecore)
- 2+ years in a client facing role (consultancy or agency preferred)
Additional Information
At Merkle, we believe that a diverse environment improves us as a community and as a business. We want to foster an environment of growth, where all ideas and contributions are encouraged. We need this culture of courage to continue to thrive in our fast-paced industry. We embrace differences of opinion. We value diversity of experience and thought, which help us to challenge and define industry-leading solutions, and support our goal of being a great place to work.
All your information will be kept confidential according to EEO guidelines.
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Vacancy expired!