Vacancy expired!
Job Description
Job Summary: Work with Business professionals, IT and 3rd party Vendors to provide functional and technical support across multiple applications within Property Operations (e.g. One-Site, Real Page, Entrata). Configure administrative and security settings in support of business related requests as well as provide tier 3 user support and problem solving Ensure effective, efficient process are documented and adhered to while also providing the highest quality of customer service and responsiveness both internally and externally. Requires a non-traditional work schedule in order to respond to the priorities at hand. The ability to be flexible is key.Essential Functions:1. Develop subject matter expertise in business applications.
2. Configure application administrative settings in support of business related requests.
3. Configure document mapping for automated document generation tool.
4. Maintain change control records and/or directories.
5. Database configuration and setup for property acquisitions and dispositions.
6. Ad-hoc query/report extraction using SQL. Maintain security roles and coordinate with IT to implement roles in an effort to ensure compliance.
8. Trouble shoot and determine resolution where there is no historical pre-defined solution.
9. Work typically involves non-repetitive, moderate inter-departmental interaction under minimum supervision.
Qualifications
Education & Experience: Bachelor Degree or equivalent experience. 3-4 years Administrator/Helpdesk experience. Experience and knowledge with property management software, preferably OneSite but flexible to others including RealPage, Yardi, MRI or Entrata. Advanced MS Office Skills.Qualifications: Excellent written and verbal communication. Accuracy with a strong attention to detail. Assumes accountability for global configuration data integrity and communication of such. Ability to respond quickly and determine appropriate sense of urgency when warranted. Ability to work flexible non-traditional schedule as the business need indicates. Demonstrated ability to trouble shoot and determine resolution where no historical pre-defined solution exists. Organizational and team interaction skills. Ability to understand and translate complex technical verbiage in an easy to understand language. Superuser experience preferred.Additional Information
AIR offers attractive total compensation packages designed to recognize and reward performance at the individual, team and company levels. We start with a competitive base salary and add bonus opportunities and benefit choices topped off with:
- Expected pay rate of $55,000- $65,000.You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.
- Medical, dental, vision, and life insurance options available. HSA with company sponsored contributions, FSA (traditional and dependent care FSA).
- Short and long-term disability paid by the company.
- 401(K) and Employee Stock Purchase Plans.
- Paid Vacation, 9 Paid Holidays, Wellness Bonus Days, and Paid Sick Time.
- Tuition Assistance Program.
- Commuter Benefits and Pet-Insurance.
- Up to 100% Reimbursement on Professional Certification/Licensing for Job Related Curriculums.
- Discounted Rent at AIR communities (certain exclusions apply, and an application is required).
- Paid parental leave of up to 16 weeks, following the birth or adoption of a child.
- Consumer discounts from various products and services including travel planning, wireless phones, health and fitness, home appliances, and more.
- 10 hours of paid time annually to give-back to your community.
- Opportunities for professional development and career growth including realistic job previews, in person and virtual leadership training, and performance improvement courses.
AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Vacancy expired!