Business Specialist

Job Description

A bit more about what you’ll do…

• Outbound customer support for AIRcommunities and future residents (may include minimal selling or promotion of products or services)
• Providecommunity and lease information as requested. Workwith communities and future residents to schedule on-site appointments with leasing consultants.
• Responsible for following-up with leads to reiterate AIRcommunity benefits and encourage on-site property tours.
• Perform analysis and review on business practices and completes requests appropriately meeting our Operations guidelines
• Approve and change pricing when appropriate
• Review applicant files, ensure all requirements are met, and sign leases
• Override screening in instances of false positive or if it’s the right business decision
• Analyze any ledger corrections to the rent and other items
• Ensure all applicant deposit refunds are done timely within the allowed parameters for full deposit refund
• Partner with Revenue Management, Field Support Group, Regional Property Managers, Area Vice Presidents, and other business owners to analyze and approve various aspects of our business and other tasks as required

Qualifications

• Superior attention to detail
• Ability to navigate a computerized data entry system or other relevant applications.
• Dependability and proven ability to work independently
• The ability to work in a fast-paced environment
• History of building strong relationships with team members working remotely
• Advanced written and oral communication skills
• Intermediate to Advanced skill set with Microsoft Office Suite, OneSite, Yieldstar
• Bachelor’s Degree in a related field of study or equivalent relevant experience. At least, 1-3 years of related experience.
• Must be able to work one weekend day. Schedule may be flexible in the future.

Additional Information

AIR offers attractive total compensation packages designed to recognize and reward performance at the individual, team and company levels. We start with a competitive base salary and add bonus opportunities and benefit choices topped off with:

• Expected pay rate of
  $47,000- $50,000. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.
• Medical, dental, vision, and life insurance options available. HSA with company sponsored contributions, FSA (traditional and dependent care FSA).
• Short and long-term disability paid by the company.
• 401(K) and Employee Stock Purchase Plans.
• Paid Vacation, 9 Paid Holidays,
  Wellness Bonus Days, and Paid Sick Time.
• Tuition Assistance Program.
• Commuter Benefits and Pet-Insurance.
• Up to
  100% Reimbursement on Professional Certification/Licensing for Job Related Curriculums.

• Discounted Rent at AIR communities (certain exclusions apply, and an application is required).

• Paid parental leave of up to 16 weeks, following the birth or adoption of a child.
• Consumer discounts from various products and services including travel planning, wireless phones, health and fitness, home appliances, and more.
• 10 hours of paid time annually to
  give-back to your community.
• Opportunities for professional development and career growth including realistic job previews, in person and virtual leadership training, and performance improvement courses.

AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.