Customer Service Representative

Job DescriptionWe are looking for a dedicated Customer Service Representative to join our dynamic team in Denver, CO. In this role, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and ensuring their satisfaction. If you thrive in a fast-paced environment and have a passion for helping others, this is the role for you.ResponsibilitiesRespond promptly to customer inquiries via phone and email.Provide accurate, valid, and complete information using the right methods/tools.Resolve product or service issues by clarifying the customer's concern and providing effective solutions.Maintain a positive and professional attitude toward customers at all times.Document and update customer interactions in our CRM system.Collaborate with other departments to address customer needs effectively.