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Job Description
Role PurposeEmail Account Coordinators work closely with the extended Merkle team (SMEs) to ensure accounts are completed and deliverables are met based on established timelines. Senior Analysts seek out additional information as needed to support Account Management teams in driving issue resolution and successful account management and are astute at knowing when to escalate.
Key ResponsibilitiesThe Email Account Coordinator will coordinate internal and external meetings, track jobs, and drive account management efforts including maintaining responsibility for updating account plans, meeting minutes, status report follow up, and organizing account documentation.
Work with the senior and juniorteam members to ensure on budget and on time delivery of Merkle service offerings
Prioritize and manage multiple email campaigns simultaneously
Drive development of email and production (schedules development through full execution)
Produce timely and accurate account and financial reports, billing, and invoicing for internal and external reference
Successfully support activities that drive execution of clients’ marketing strategy
Qualifications
1+ years of experience in client services / account management in an advertising agency, marketing company, or client-side marketing department with a working knowledge of:
- Online and offline creative development and production
- Digital/Multichannel/Integrated Marketing
- Email campaign management
- Email deployment platform experience
- Relationship/Client Management
- Bachelor's degree required
- Ability to multi-task and work well in a fast-changing environment
- Intermediate proficiency of Excel
Additional Information
Merkle
fosters a diverse environment that encourages original thinking about our business and empowers us to communicate with a global world of customers.We embrace differences of opinion and diversity of thought as they help us challenge and refine our solutions. Merkle, as a best-in-class marketing agency, welcomes big ideas, and believes they can come from anywhere. This role is not eligible for visa sponsorshipAll your information will be kept confidential according to EEO guidelines.
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Vacancy expired!